Business development and operational manager Germany/North Europe

Charles River Laboratories; München; On-site; EUR 53,000 - 55,000; Full time

Job summary

Charles River Laboratories is seeking a skilled professional to identify new customers and explore markets in Europe, reporting to the Associate Director & Business Development Manager Europe. You will lead the operational activities, manage the team, and contribute to pricing strategies and bids.

The role requires German and English fluency, a Master’s Degree in business, biology, or management, and solid MS Office/presentation skills.

Qualifications

• Master’s degree required in business, biology or management.
• Experience in project management.
• Proficiency with MS Office and presentations.

Responsibilities

• Identify new potential customers and unexplored markets for assigned countries.
• Lead operational activities and manage the team in the territory.
• Develop pricing models and ad hoc pricing for new business opportunities and bids.
• Prepare customer presentations and information packages for management decisions.
• Ensure contractual compliance within operations and resource support for insourcing teams.
• Monitor KPIs and contract performance; drive efficiency and cost reductions.
• Engage with support functions for tender preparation and company presentations.

Skills

German language

English language

Project management

MS Office

Presentation skills

Education

Master’s Degree in business/biology/management

Tools

MS Office suite

Job description

For nearly 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

Riepilogo del lavoro

Reporting to the Associate Director & Business Development Manager Europe, you will help in identifying new potential customers and/or unexplored markets and lead operational activities including team management at client site. Working closely with Associate Director and client service team to create new pipeline to drive increases in business and lead the operational tasks coming from contracts in place.

• Supporting in building new business pipeline for the countries he/she is responsible, as well as upselling and cross-selling to existing clients.
• Work as part of a deal team to ensure the best customer experience and response.
• Involvement in the development of pricing, preparing models for the calculation of ad hoc pricing for new business opportunities and Bids.
• Preparation of customers presentation or new opportunities info packages to support Management decision making
• Manage the operational team in the assigned territory, select appropriate managers and support the staff engagement and company culture
• Ensure contractual compliance within operations and resource support for the Insourcing Solution teams.
• Liaise with support functions to identify relevant information for Company presentation and tender preparation.
• Monitor KPIs and performance of contracts and business development activities.
• Analyzing data to identify operational trends and opportunities for improvement
• Leading projects aimed at improving operational efficiency and reducing costs
• Reviewing all operational processes for efficiency, scale and quality improvements
• Language: Mandatory German and English, preferred Italian
• Master’s Degree: business or biology or management
• Project Management knowledge;
• MS Office package and Presentation skills

In line with European regulations on salary transparency, this position has an indicative salary range of €53.000–€55.000 gross per year for full-time work, commensurate with the candidate's experience, skills, and professional history. This salary range refers to a German employment contract; therefore, it is necessary to live and work in Germany.

About Charles River

Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years.