Business Consultant HR Best Practice (m/f/d)

Hubdrive; Würzburg; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A dynamic IT consulting firm in Bayern is looking for a customer-focused professional to advise clients and train implementation partners. The ideal candidate has experience in IT consulting or support, and is fluent in both German and English. You will enjoy a structured onboarding and a vibrant team atmosphere, while contributing to exciting international projects.

Leistungen

Structured onboarding

Personal development planning

Diverse work environment

Qualifikationen

• Work experience in IT consulting, IT support or as an IT specialist.
• Passion for computers and problem-solving.
• Comfortable working with diverse, international customers.

Aufgaben

• Advise customers during implementation and review project plans.
• Analyze and evaluate technical issues and suggest fixes.
• Train implementation partners on software usage and best practices.

Kenntnisse

IT consulting experience

Customer support

Problem-solving

Fluency in German

Fluency in English

Jobbeschreibung

Responsibilities

• You advise our customers during implementation, make sure it’s close to the standard, and review concepts and project plans.


• You analyze and evaluate technical issues and develop suggestions to fix them.


• You train our implementation partners on how to use the software solution and teach them our best practice implementation.


• You check the partner’s implementation, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met.


• You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems.


• You create technical guides and training materials and document solutions and best practices.


• That completes the picture.

Qualifications

• You’ve got work experience in IT consulting, IT support or as an IT specialist.


• Computers are your passion and you enjoy finding the right solution for every problem.


• You’re used to working with customers or in customer support.


• Our team and our customers are diverse and international, so your German and English should be on point and communication should be smooth.


• Your degree doesn’t matter to us. We care about experience, quality and passion.


• You’ll get a structured onboarding that’s tailored to you.


• You’ll work with exciting customers from all over the world – like Edeka, Porsche or a Hollywood film production company. Need we say more?


• You’ll be part of an international team with a Silicon Valley startup vibe.


• You’ll enjoy variety and you’ll really make a difference for your customers.


• Right from the start, we’ll plan your personal development with you – in writing and with long-term goals.


• Look forward to a great salary package with profit sharing that’s paid out every quarter.


• International business needs flexibility. Ever tried reaching a customer in Florida on July 4?

Benefits

• Structured onboarding and long-term personal development planning.


• International, diverse environment with a Silicon Valley startup vibe.


• Opportunities to work with exciting customers from around the world.