Business Analyst Data Intelligence Platforms (m/w/d)

emagine; Stuttgart; On-site; EUR 90,000 - 130,000; Full time

Job summary

emagine Group in Stuttgart is seeking a Senior SME to oversee Delivery Governance, Transition & Data Intelligence Platforms. You will ensure managed teams and services transition smoothly into stable, scalable delivery operations.

You will work with Business Units, Delivery Managers and customer stakeholders to establish repeatable service models and governance across data, analytics and intelligence domains. The role emphasizes governance, transitions and practical platform advisory expertise.

Qualifications

• 8+ years of experience in Service Delivery, Managed Services, Operations or Data Platforms.
• Experience with enterprise-scale data and analytics environments.
• Strong governance, reporting and stakeholder management capabilities.
• Experience designing and operating service models.

Responsibilities

• Transition & Service Readiness: Support transition planning for new Managed Team engagements and define readiness criteria and delivery controls.
• Delivery Governance: Design governance structures, reporting concepts and service performance mechanisms.
• Data & Intelligence Platforms Advisory: Provide subject matter expertise in data platform and analytics environments and support scalable delivery models.
• Practice Development: Develop reusable delivery and governance standards and contribute to templates and knowledge sharing.

Skills

Delivery governance

Transition management

Stakeholder management

Job description

Senior SME

Customer Discovery & Managed Team Development - Data Intelligence Platforms

The Senior SME – Delivery Governance, Transition & Data Intelligence Platforms ensures that Managed Teams and Managed Services can be successfully transitioned into stable and scalable delivery operations.

The role combines delivery governance, transition management and subject matter expertise in Data & Intelligence Platforms to support customers throughout the lifecycle from opportunity qualification to operational service delivery.

Working closely with Business Units, Delivery Managers and customer stakeholders, the individual contributes to the establishment of repeatable and operationally robust service models.

Key Responsibilities

Transition & Service Readiness

• Support transition planning for new Managed Team and Managed Service engagements
• Define operational readiness criteria and delivery controls
• Identify risks, dependencies and mitigation plans
• Coordinate handover activities between sales, delivery and customer organisations

Delivery Governance

• Design governance structures and service management frameworks
• Define reporting concepts, KPIs and service performance mechanisms
• Support governance boards, service reviews and steering meetings
• Contribute to continuous service improvement initiatives

Data & Intelligence Platforms Advisory

• Provide subject matter expertise in data platform and analytics environments
• Support customers in establishing scalable delivery models for data and intelligence services
• Contribute to platform governance and operational models
• Support service opportunities in data, analytics and intelligence-related domains

Practice Development

• Develop reusable delivery and governance standards
• Contribute to delivery methodologies and templates
• Support knowledge sharing across Business Units and delivery organisations
• Strengthen Practice capabilities within data-driven service environments

Experience & Qualifications

• 8+ years of experience in Service Delivery, Managed Services, Operations or Data Platforms
• Experience with enterprise-scale data and analytics environments
• Strong governance, reporting and stakeholder management capabilities
• Experience designing and operating service models