Audio-Video Support Engineer/On-Site Munich

youdidIT e.K. / Projects at European Patent Office

München

On-site

EUR 38,000 - 43,000

Full time

14 days+

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Job summary

A leading company is seeking an Audio-Video Support Engineer in Munich, Germany. The role involves providing technical AV support, coordinating installations, and ensuring smooth operations for meetings and events. Candidate must possess good communication skills and proficiency in AV equipment, ensuring effective assistance and support for various AV needs in a large European institution.

Qualifications

Experience in technical AV installation and support.
Good command of the English language required.
Ability to work in an international organization.

Responsibilities

Provide audio-video support for meetings and events.
Install and troubleshoot AV equipment in meeting rooms.
Assist during online and hybrid proceedings.

Skills

Technical AV support

Communication skills

Interpersonal skills

Analytical abilities

Team player

Tools

Adobe Creative Suite

Azure streaming

Job description

youdidIT e.K. / Projects at European Patent Office Munich, Bavaria, Germany

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Audio-Video Support Engineer required on-site in Munich, Germany.

Remote work is NOT possible.

The customer is a large European institution based in Munich. Position is on-site in Munich-Germany. Jobs start as of July 2025.

The customer is a large European institution based in Munich. Position is on-site in Munich-Germany.

Technical AV support to all meeting rooms, A/V installation work
First line support troubleshooting AV meeting rooms.
AV support for EPO events.
Installation of temporary AV installations (events, receptions, and other occasions where AV is required).
Recording and editing of live (online) events, training sessions, interviews.
Support for Oral Proceedings:
Recording of witness hearings (edit and upload to OpenText).
Assistance in inspection sessions during online Oral Proceedings hearings (including hands-on assistance with physical objects being inspected).
Assistance to interpreters during Zoom meetings.
Coordinate maintenance of hardware with the maintenance provider.
Pro-active maintenance (regular checks).
iPad support during events, including logistics, cleanup, and reconfiguration.
Operation of Azure streaming.
Video directing of live and hybrid events.
Implementation and support of Zoom meetings for large events.
Implementation and support of MS Teams for large events.
Implementation and support of MS Live Events based on Teams meeting.
Implementation of Slido events, Slido moderator training, and support.
Broad knowledge of all kinds of AV equipment used in multimedia conference meeting rooms.
IT knowledge, sufficient to successfully perform the required activities.
Familiarity with live video production tools, good knowledge of Adobe Creative Suite for editing purposes.
Ability to track down faults up to component level, effectively addressing malfunctions with the service provider.
Confident participating in technical assistance such as guiding presenters in online, hybrid, and live events.
Strong knowledge of MS Teams, MS Teams Live Events, Zoom, Slido.
Good interpersonal and communication skills, service-oriented.
Excellent command of the English language.
Ability to work in an international organization (English and communication skills are required).
Demonstrated good interpersonal skills and the ability to work with various Service Groups.
Self-motivated and self-managed.
Good analytical abilities.
Proactive.
Team player.

We offer a good salary as a full-time employee (range ca 38 - 43 k gross per year) based on experience. The job requires on-site presence in Munich, Germany on a daily basis.

Seniority level