Associate, Client Service - Korean Speaker

Atheneum; Berlin; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

Atheneum is seeking an Associate in Client Services to connect clients with top-tier professionals for virtual sessions. Candidates should possess strong negotiation skills, commercial acumen, and the ability to thrive in a fast-paced environment. Offers include comprehensive training, public transport discounts, and additional vacation days based on tenure.

Leistungen

Continuous comprehensive training

Public transportation discount

Partially refunded lunches

Additional vacation days based on tenure

Urban Sports Club discount

Internal SWAP Program with global offices

Qualifikationen

• Fluency in English and Korean is a must.
• Experience in sales, recruiting, finance, or business administration preferred.
• Strong commercial mindset and resilience under pressure.

Aufgaben

• Identify and onboard industry experts for client projects.
• Coordinate and manage multiple projects to match clients with experts.
• Persuade experts and negotiate fees while ensuring client satisfaction.

Kenntnisse

Communication

Negotiation

Commercial Acumen

Problem Solving

Ausbildung

Degree in Business Administration or related field

Jobbeschreibung

We help our clients better understand the business topics of the future. Atheneum is on a mission to build the world's most engaged community of experts to share their insights with our clients. We are in a phase of rapid growth and are looking for enthusiastic individuals to play a vital part in building the future of knowledge.

What We Do

Leading firms across all industries, with a particular focus on Management Consulting and Life Sciences, trust Atheneum to connect them to the world's top professionals. By organizing expert interviews and surveys, we unlock unique knowledge and provide our clients with insights that impact their business decisions - for example, understanding how emerging technologies will evolve or which new treatments will revolutionize the healthcare sectors.

WE ARE ONE OF THE LEADING GLOBAL EXPERT NETWORKS

Fluency in English and Korean is a must.

About the Role

As an Associate, Client Services at Atheneum, you will play a pivotal role in connecting our clients with top-tier experts for qualitative virtual sessions. This is a sales-oriented role requiring strong commercial acumen—you’ll need to persuade experts, negotiate fees, and meet KPI targets while ensuring an exceptional client experience.

Your responsibilities will include :

• Expert Sourcing and Onboarding : Identify and onboard industry experts for client projects, ensuring availability for rapid booking.
• Managing Multiple Projects : Coordinate multiple projects at once, efficiently matching clients with the right experts.
• Fast-Paced Booking and Scheduling : Quickly secure expert sessions on short notice, maintaining organization and clarity.
• Client Needs Understanding : Develop a deep understanding of client requirements to provide tailored expert recommendations.
• Communication and Outreach : Use cold calls, emails, and persuasive language to engage experts and secure their participation.
• Negotiation & Sales Focus : Convince experts to participate in sessions, negotiate competitive fees, and ensure smooth execution.
• Adaptability and Agility : Think on your feet, adjust to shifting client needs, and prioritize effectively in a fast-paced, high-intensity environment.
• Client Excellence : Maintain high-quality service by managing expectations, delivering accurate recommendations, and ensuring expert sessions run seamlessly.

We are looking for driven, collaborative, and resilient individuals eager to build a corporate career with opportunities for rapid growth. We are open to recruiting candidates with backgrounds in recruiting, finance, business administration, sales, or the commercial space . If you thrive under pressure, excel at problem-solving, and have a strong commercial mindset, this role is for you. Exceptional communication and negotiation skills are essential as you will be balancing client expectations, expert engagement, and KPI targets to drive success.

Fluency in English and Korean is a must.

What We Offer

• Continuous comprehensive training : classroom sessions, workshops & certifications.
• Public transportation discount.
• Partially refunded lunches.
• Additional vacation days as per tenure with the company.
• Urban Sports Club discount.
• Internal SWAP Program with our other global offices.

Here at Atheneum, diversity and inclusion are not just part of our culture but are ingrained in our DNA. We do not discriminate in any way when assessing applications.