Associate, Client Lifecycle Management

MBE - Germany; Frankfurt; On-site; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Pension contribution

Capital forming benefits (VWL)

50% sponsorship of job ticket

Lunch allowance

Flextime for work-life balance

Further training and language courses

Job summary

MUFG Bank (Europe) N.V. (MBE) in Frankfurt seeks an Associate in Client Lifecycle Management to coordinate end-to-end onboarding and ongoing lifecycle events for corporate clients.

You will work with Relationship Managers, Operations, Compliance, Legal, and Credit to ensure smooth onboarding and efficient client experiences. The role requires a Bachelor's or Master's in business/finance, strong KYC/regulatory knowledge, and excellent stakeholder management.

Qualifications

• Bachelor's or Master's degree in Business, Finance, Economics, or a related field.
• Experience in banking, financial services, client onboarding, or client lifecycle management.
• Strong understanding of corporate and investment banking products and onboarding processes, including regulatory requirements (KYC).
• Excellent stakeholder management and communication skills, with the ability to build relationships across front office, operations, compliance, legal, and clients.
• Advanced Microsoft Office skills, particularly Excel and PowerPoint, with data analysis and reporting capabilities.

Responsibilities

• Coordinate end-to-end onboarding for new clients and products.
• Serve as a primary contact between front office, operations, compliance, legal, credit, and clients during onboarding.
• Support a broad range of banking products including loans, deposits, FX, guarantees, trade finance, derivatives, securitisation, and current accounts.
• Manage client lifecycle events such as mandate changes, fee amendments, account maintenance, and offboarding.
• Ensure timely regulatory and compliance requirements are met and monitor controls.
• Assist Relationship Managers with credit applications, client reviews, and stakeholder coordination.
• Prepare management information, reporting, and presentations; maintain accurate records.
• Identify process inefficiencies and implement improvements to increase speed and accuracy.
• Collaborate with colleagues across European locations to standardise processes.
• Mentor junior colleagues and contribute to team projects.

Skills

Stakeholder management

Analytical thinking

Communication skills

Regulatory knowledge (KYC)

Education

Bachelor's or Master's in Business/Finance/Economics

Tools

Excel

PowerPoint

Job description

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Would you like to work for one of the World's largest banks in an exciting, dynamic and international environment? We are currently recruiting for an Associate, Client Lifecycle Management for our Client Lifecycle Management division in Frankfurt. About MUFG Bank (Europe) N.V. MUFG Bank (Europe) N.V. (MBE) is a fully-owned subsidiary of MUFG Bank, headquartered in Amsterdam. With offices throughout Europe, our teams provide clients with comprehensive financing solutions spanning Coverage & Structured Finance, Capital Markets and Transaction Banking, using MUFG’s global reach to provide bespoke solutions. With 73 green, sustainability, sustainability-linked and transition bond tranches in 2021 and 51 sustainability-linked loans in EMEA in 2021, MUFG is committed to supporting clients to achieve sustainable business growth. Please visit our website for more information – https://www.mufgemea.com/mbe

Overall purpose of the Job

As an Associate within our Client Lifecycle Management (CLM) division, you will play a key role in delivering a seamless onboarding and lifecycle experience for corporate and institutional clients across our Global Corporate & Investment Banking business. Working closely with Relationship Managers, Product Teams, Operations, Compliance, Legal, and Credit teams, you will coordinate end-to-end onboarding activities, support ongoing client lifecycle events, and drive process improvements that enhance efficiency and client experience.

• Managing and coordinating the end-to-end onboarding of new clients and new products for existing clients.
• Acting as a key point of contact between front office teams, operations, compliance, legal, credit, and clients throughout the onboarding process.
• Supporting a broad range of banking products, including loans, deposits, FX, guarantees, trade finance, derivatives, securitisation, and current accounts.
• Managing client lifecycle events such as mandate changes, fee amendments, account maintenance, and client offboarding activities.
• Ensuring timely completion of regulatory and compliance requirements and monitoring outstanding conditions and controls.
• Supporting Relationship Managers and Product Teams with credit application preparation, client reviews, and stakeholder coordination.
• Preparing management information (MI), reporting, presentations, and maintaining accurate internal records and databases.
• Driving operational excellence by identifying process inefficiencies and implementing practical improvements that increase speed, accuracy, and scalability.
• Collaborating with colleagues across multiple European locations to standardise processes and share best practices.
• Acting as a role model within the team by supporting junior colleagues, sharing expertise, and contributing to team projects and initiatives

In order to be successful in the role, you will need the following:

• A Bachelor's or Master's degree in Business, Finance, Economics, or a related field, together with relevant experience in banking, financial services, client onboarding, or client lifecycle management.
• A strong understanding of corporate and investment banking products, client onboarding processes, and applicable regulatory requirements, including KYC and related compliance frameworks.
• Excellent stakeholder management and communication skills, with the ability to build effective relationships across front office, operations, compliance, legal, and external clients.
• Strong analytical and problem-solving abilities, combined with a proactive mindset and a focus on delivering practical solutions and continuous improvement.
• Advanced Microsoft Office skills, particularly Excel and PowerPoint, with the ability to analyse data, prepare reports, and present information clearly.
• A highly organised and detail-oriented approach, with the ability to manage multiple priorities, work to tight deadlines, and maintain a high standard of accuracy and client service.

Personal requirements

• Integrity and Responsibility
• Balance Risk with Opportunity
• Customer Focus
• Demonstrate Global Perspective
• Professionalism and Teamwork
• Drive For Results
• Collaborate and Build Partnerships
• Communicate Effectively and Professionally
• Challenge Ourselves To Grow
• Influence and Inspire Others
• Lead Change & Seek Continuous Improvement
• Think Strategically
• Manage and Develop Talent

What do we have to offer

We offer you a role in one of the largest banks of the world in a growing and international environment. You have various opportunities to develop yourself and we will support you with that by offering various training and development possibilities. Besides that

• Gross salary based on experience and consistent with the market including bonus payment
• Employer contribution to a pension programme (BVV)
• Contribution to capital forming benefits (“Vermögenswirksame Leistungen”)
• Sponsorship of a job ticket to fifty percent
• Lunch allowance
• Flextime to support your personal work-life-balance (“Gleitzeit”)
• Further training and educational programs, e.g. language courses

Corporate benefits

To work in an ambitious, international environment with colleagues from different countries and cultures, who strive for the best

Additional information

Acquisition in response to this vacancy is not appreciated.

The role is based in Frankfurt. All candidates need to be willing to relocate to Frankfurt. Internal employees will be supported in case of relocation. We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count.

We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.

At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them! Our Culture Principles Client Centric People Focused Listen Up. Speak Up. Innovate & Simplify Own & Execute