Assistant Manager m/w/d - Mall of Berlin, Hollister

AFH Germany GmbH; Berlin; Vor Ort; EUR 37.350 - 45.650; Vollzeit

Benefits dieser Stelle

Quarterly Store Sales Bonus Program

Christmas bonus

Paid time off

Merchandise discount

Paid volunteer day

Mental health counseling

Training and development

Zusammenfassung

AFH Germany GmbH in Berlin is seeking an Assistant Manager to merge business strategy, operations, creativity, and people management. You will drive sales results by overseeing daily store operations, conducting staffing, and ensuring excellent customer service.

Ideal candidates have a Bachelor's degree or supervisory experience, fluent in English and German, and knowledge of current fashion trends. The position offers a competitive salary, bonuses, and various employee benefits.

Qualifikationen

• Minimum one year of supervisory experience in a customer-facing role.
• CEFR B2 fluency in English and German.
• Knowledge of current fashion trends.

Aufgaben

• Perform opening and closing routines.
• Supervise sales floor and stockroom.
• Conduct staffing and payroll management.
• Train and develop non-management staff.

Kenntnisse

Customer focus

Strong communication skills

Team building

Ability to coach others

Attention to detail

Ausbildung

Bachelor's degree

Jobbeschreibung

Job Description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management.

Strategically, assistant managers drive sales results by analyzing the business and providing best-in-class customer service. They oversee daily store operations, including opening and closing routines and driving efficiency in all store processes.

What You’ll Do

• Perform opening and closing routines.
• Supervise sales floor & stockroom, ensuring excellent customer service and seamless operations.
• Conduct staffing, scheduling operations, and payroll management.
• Train and develop non‑management staff.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Operate register / point of sale systems.
• Fulfill omni‑channel orders.
• Represent the brand and exemplify company culture and values.

What It Takes

• Bachelor's degree or at least one year of supervisory experience in a customer‑facing role.
• CEFR B2 fluency in English and German.
• Strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast‑paced and challenging environment.

Benefits & Compensation

• Competitive salary of €41,500.00 annually.
• Quarterly Store Sales Bonus Program.
• Christmas bonus.
• Indefinite contract subject to probationary period.
• Paid time off (increasing with position and seniority).
• Merchandise discount.
• Comp days and floating holiday.
• Paid volunteer day per year.
• Mental health counseling and Headspace app.
• Parenthood support through Carrot.
• Proxalto pension contribution.
• Training and development for career advancement.
• Global team environment that celebrates individuality.

Company

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories for kids, teens, and millennials. The company operates a family of brands, including Abercrombie and Hollister, across North America, Europe, Asia and the Middle East.

Equal Opportunity Employer. Applicants who require work visa sponsorship will be informed of necessary documentation.