Area Manager (Fulfillment & Operations)

Amazon; Kaiserslautern; Vor Ort; EUR 65.000 - 90.000; Vollzeit

Zusammenfassung

Amazon Kaiserslautern GmbH is seeking an Area Manager to keep operations safe, efficient, and high-quality while leading a team across shifts. You will drive productivity through projects and strengthen customer fulfilment at our Kaiserslautern site.

The role requires leading a team, cross-group collaboration, and strong data-analysis skills to optimise processes and safety. A Bachelor’s degree plus relevant experience in logistics or operations is preferred.

Qualifikationen

• Bachelor's degree or above required.
• Experience leading a team.
• Fluent in English and at least one of German or Arabic.

Aufgaben

• Promote a culture of safety and wellbeing across shifts.
• Analyse and implement corrective actions to maintain high quality and productivity.
• Support and lead a team while building a strong culture and handling admin tasks.
• Analyse performance data and propose process improvements to optimise operations.
• Collaborate with other managers to standardise shift processes.

Kenntnisse

People management

Stakeholder management

Data analysis

English & German & Arabic

Ausbildung

Bachelor's degree or above

Tools

MS Office

Jobbeschreibung

Job ID: 3152084 | Amazon Kaiserslautern GmbH

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.

Key job responsibilities

• Promote a culture of safety and wellbeing
• Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
• Support and lead a team and handle administrative work alongside building and supporting a strong team culture
• Analyse performance and suggest process improvements to optimise work and improve customer service
• Collaborate with other managers to standardise shift processes

A day in the life

You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

About the team

Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably.

The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock.

Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions.

Basic Qualifications

• Experience leading and managing a team
• Experience working with multiple groups of stakeholders
• Bachelor's degree or above
• Fluency, both written and spoken, in two of the following languages: English, German, Arabic

Preferred Qualifications

• Experience with data analysis
• Experience in warehouse operations and logistics or equivalent
• Experience with MS Office (Word, Excel, PowerPoint, and Outlook)
• Current studies or a recently obtained Bachelor’s or Master’s degree in logistics, business administration/economics, engineering, or a comparable field of study

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