Area Manager (Fulfillment & Operations)

Amazon Inc.; Gernsheim; On-site; EUR 52,000 - 78,000; Full time

Job summary

Amazon in Germany is seeking an Area Manager to lead a fast-paced operations site. You will ensure safety, quality and productivity across shifts while guiding a diverse team and coordinating with cross-functional partners to meet customer demand.

You will monitor performance, drive process improvements and implement corrective actions. The role requires strong people leadership, stakeholder collaboration and a passion for operational excellence within a large logistics network.

Qualifications

• Experience leading a team and managing people.
• Experience coordinating with multiple stakeholder groups.
• Bachelor's degree required.
• Proficient in English and German (written and spoken).

Responsibilities

• Promote a culture of safety and wellbeing.
• Analyse and implement corrective actions to ensure quality and productivity across shifts.
• Support and lead a team and handle administrative work alongside building and supporting a strong team culture.
• Analyse performance and suggest process improvements to optimise work and customer service.
• Collaborate with other managers to standardise shift processes.

Skills

People management

Stakeholder management

Fluent English

Fluent German

Education

Bachelor's degree

Tools

MS Office

Job description

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.

Key job responsibilities

• Promote a culture of safety and wellbeing
• Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
• Support and lead a team and handle administrative work alongside building and supporting a strong team culture
• Analyse performance and suggest process improvements to optimise work and improve customer service
• Collaborate with other managers to standardise shift processe

A day in the life

You’ll work shifts and be based at one of our sortation centers. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

About the team

Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient. We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.

Basic Qualifications

• Experience managing people and leading a team
• Experience working with multiple groups of stakeholders
• Bachelor's degree
• Fluency, both written and spoken, in the following languages: English, German

Preferred Qualifications

• Experience with data analysis
• Experience in warehouse operations and logistics or equivalent
• Experience with MS Office (Word, Excel, PowerPoint, and Outlook)
• Bachelor's degree in business, logistics, supply chain management, or a related field

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.