Application Support Engineer

SEFE Group; Kassel; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Benefits dieser Stelle

Flexible working hours with hybrid work options

Attractive compensation package

Company cafeteria offering healthy and diverse food choices

Health and fitness programs

Company pension scheme

Zusammenfassung

An international energy company is seeking an experienced Application Support Engineer to enhance digital sales systems. Responsibilities include ensuring stable operation of customer portals, managing requirements, and implementing agile projects. Candidates should have a degree in Computer Science and at least three years of experience with Java-based applications, along with knowledge of cloud technologies and strong communication skills in German and English. This position promotes flexible working hours and a collaborative culture.

Qualifikationen

• At least three years of experience operating Java-based web applications with databases.
• Knowledge of cloud technologies, especially Azure.
• Experience with agile methods such as SCRUM or Kanban.

Aufgaben

• Ensure stable operation and further development of the customer portal and Sales Desk solution.
• Capture requirements and implement technical solutions together with business departments.
• Handle inquiries and problems according to ITIL standards.

Kenntnisse

Analytical thinking

Team spirit

Strong communication skills

Good written and spoken German

Good written and spoken English

Ausbildung

Degree in Computer Science, Business Informatics, or comparable qualification

Tools

Java

ORACLE

MS SQL

Azure

Confluence

Azure DevOps

LeanIX

Jobbeschreibung

Our team "Offer Management & Digital Channel" is responsible for the sales-related systems in which prospects become customers: CRM, customer portal, product configurator, and our in-house Sales Desk solution. Here, energy sales offers are created, contracts are concluded, and the supply process is initiated.We are looking for an Application Support Engineer (m/f/d) to help shape the future of our digital sales systems with us.

WHAT WILL YOU DO

• Operation and further development Ensure stable operation and further development of the customer portal and the Sales Desk in-house solution.
• Requirements Management & Implementation Capture requirements and implement technical solutions together with the business departments.
• Agile Work Implement projects in SCRUM and continuously optimize the systems.
• Incident and Service Management Handle inquiries and problems according to ITIL standards.
• Documentation Maintain system documentation in Confluence, Azure DevOps, and LeanIX.

WHAT WILL YOU BRING

• Degree in Computer Science, Business Informatics, or a comparable qualification
• At least three years of experience operating Java-based web applications with databases (ORACLE, MS SQL)
• Knowledge of cloud technologies, especially Azure, as well as basic knowledge in test management, change, incident, and problem management
• Experience with agile methods such as SCRUM or Kanban
• Analytical thinking, team spirit, and strong communication skills
• Good written and spoken German and English skills

ABOUT US

Securing Energy for Europe – it’s a simple statement, with a bold ambition. SEFE is not just our name, but also encompasses everything that drives us. To accomplish this, we’re taking immediate action to secure gas supply – but also looking forward, to explore our role in the European energy transformation and how we can contribute to a stable and sustainable future.

SEFE, an international energy company, ensures the security of supply and drives the decarbonisation of its customers. SEFE’s activities span the energy value chain, from origination and trading to sales, transport, and storage. Through its decades-long expertise in trading and the development of its LNG business, SEFE has become one of the most important suppliers to industrial customers in Europe, with an annual sales volume of 200 TWh of gas and power. Its 50,000 customers range from small businesses to municipalities and multinational organisations. By investing in clean energies and especially in the hydrogen ecosystem, SEFE is contributing to the energy transition. The company employs around 2,000 people globally and is owned by the Federal Government of Germany.

Our international teams work across locations in Europe, Asia, and North America. We’re passionate about energy and the important role it can play in shaping a better future.

Securing energy – now and for the future.

OUR BENEFITS

We stand for an inclusive environment that fosters diversity and values the development of knowledge and skills. Regardless of position, we offer you a high degree of autonomy and a pleasant atmosphere that encourages innovation and participation. Additional benefits include:

• Flexible working hours with hybrid work options
• Attractive compensation package
• Appealing work environment in a central location
• Team-oriented culture with open feedback
• Company cafeteria offering healthy and diverse food choices
• Job ticket and bike leasing options
• Health and fitness programs
• Company pension scheme

Business Function: Information Technology