Analyst I – EPIC EHR Application, Physician Billing Services

Jobtailor; Deutschland; Vor Ort; EUR 32.000 - 46.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a focused Applications Support professional in Germany to configure, test, and maintain software used across the hospital system.

You will work with clinical and IT teams to optimize Epic EHR workflows, document configurations, and guide end users for better system adoption and performance. The role emphasizes cross‑department collaboration, issue resolution, and usage analytics.

Qualifikationen

• Requires basic proficiency in configuring and testing software applications.
• Experience enabling users and cross-department collaboration.
• Familiarity with Epic EHR and clinical IT workflows.
• Strong problem solving and documentation skills.

Aufgaben

• Configure, document, test, modify and maintain software applications.
• Assist in designing, verifying, and documenting software configurations.
• Collaborate with hospital leadership, clinical department users, and IS.
• Provide guidance and support to end-users to enhance the use of the Epic system.
• Investigate and resolve issues relating to applications.
• Use application management software to collect performance statistics.

Kenntnisse

Application Configuration

Applications Support

Application Testing

Clinical Applications

Cross-Departmental Collaboration

End User Support

Epic EHR

IT Documentation

Relationship Building

Resolution Management

Ausbildung

High school diploma

Tools

Epic EHR

Application management software

Jobbeschreibung

Responsibilities

• Configure, document, test, modify and maintain software applications.
• Assist in designing, verifying, and documenting software configurations.
• Collaborate with hospital leadership, clinical department users, and IS.
• Provide guidance and support to end-users to enhance the use of the Epic system.
• Investigate and resolve issues relating to applications.
• Use application management software to collect performance statistics.

Requirements

• High school diploma or equivalent.
• 1 year of relevant experience.
• No specific certification/professional license is required.
• Skills: Application Configuration, Applications Support, Application Testing, Clinical Applications, Cross-Departmental Collaboration, End User Support, Epic EHR, IT Documentation, Relationship Building, Resolution Management.

Demonstrates expertise in Application Configuration and Support, with a strong focus on enhancing user experience with the Epic EHR system. Proven ability to collaborate across departments and resolve application-related issues effectively.