Albanian Speaking Digital Trust and Safety Specialist - Work In Sofia, Bulgaria

Mercier Consultancy Group; Deutschland; On-site; EUR 20,000 - 31,000; Full time

Benefits offered by this job

Competitive monthly salary

Fully paid training

Health insurance

Relocation package

Monthly performance bonus

Networking events & career coaching

Job summary

Mercier Consultancy Group is seeking an Albanian Speaking Digital Trust and Safety Specialist to moderate content for a major social platform from Sofia, Bulgaria. The role focuses on applying safety policies to Albanian-speaking users and collaborating with global teams to refine standards.

You’ll analyze reports, draft trend reports to improve moderation tools, and remain accurate and productive in a fast-paced environment with a strong interest in social media dynamics.

Qualifications

• Albanian language skills required.
• Experience in content moderation or digital safety.
• Analytical mindset with attention to detail.
• Ability to collaborate with cross-functional teams.
• Proficiency in English for international documentation.

Responsibilities

• Analyze and moderate sensitive content in a fast-paced social media environment.
• Apply safety policies to Albanian-speaking users.
• Evaluate reports of potential violations and respond in high-volume queues.
• Collaborate with global teams to refine safety protocols and standards.
• Draft reports on content trends to improve automated moderation tools.
• Maintain accuracy and productivity while working on-site in Sofia, Bulgaria.

Job description

Albanian Speaking Digital Trust and Safety Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, serving as a gateway for top-tier talent to access Europe’s most dynamic career opportunities. As leaders in the recruitment and BPO sector, we pride ourselves on connecting professionals with life-changing roles that offer both personal growth and international advancement.

Job Overview

We are currently sourcing candidates for an Albanian Speaking Digital Trust and Safety Specialist position in Bulgaria, supporting one of the world’s most influential social media platforms. This role is a unique opportunity to shape the online landscape, ensuring user safety while building your career in one of the most exciting hubs for jobs in Bulgaria.

Key Responsibilities

• Analyze and moderate sensitive content within a fast-paced social media environment to maintain platform integrity.

• Apply safety policies accurately to ensure a secure user experience across the Albanian-speaking demographic.

• Evaluate reports of potential violations, ensuring quick and precise decision-making in high-volume queues.

• Collaborate with cross-functional global teams to refine safety protocols and social media community standards.

• Stay updated on evolving digital threats and platform policies to provide the highest level of Trust and Safety protection.

• Draft detailed reports regarding content trends to assist in the improvement of automated moderation tools.

• Maintain a high standard of accuracy and productivity in a rewarding role perfectly suited for those seeking Albanian-speaking jobs.

• Native or fluent Albanian (spoken and written) is mandatory for this role.

• Proficiency in English to effectively engage with international teams and internal documentation.

• Valid EU passport (mandatory for employment in Bulgaria).

• A strong interest in social media industry dynamics and digital content safety.

• Ability to work on-site in Sofia, Bulgaria, for a fully supported, immersive professional experience.

• Analytical mindset with the ability to remain resilient when reviewing digital content.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training to ensure you succeed in your role
• Comprehensive Health Insurance package
• Fully Paid Relocation Package (flight, transfer, hotel) to ease your transition to Bulgaria
• Monthly Performance Bonus to reward your dedication and results
• Access to premium networking events and career coaching from Mercier Consultancy Group
• And Much More…

Life in Bulgaria

Sofia is rapidly becoming the premier destination for expats and professionals seeking rewarding jobs in Bulgaria. With a vibrant mix of historical architecture, modern social spaces, and a welcoming climate, Bulgaria offers a perfect balance between a thriving professional environment and a high quality of life. The city’s rich history and cultural vitality make it an unforgettable place to live and grow.

Our fully paid relocation package ensures your move to Bulgaria is seamless, allowing you to focus entirely on your new career. From the incredible local culinary scene to the affordability of living in Bulgaria, you will find that Sofia provides the perfect backdrop for this Albanian Speaking Digital Trust and Safety Specialist position in Bulgaria. We look forward to helping you start your journey.