Air Freight Expert (m/f/d) (Multiple Positions) (Fixed-term for 2 years)

Lufthansa Cargo; München; On-site; EUR 42,000 - 55,000; Full time

Job summary

Lufthansa Cargo in Munich is seeking an Air Freight Expert to manage documentary processing and handling of import and export shipments. You will be the primary contact for customers and work with internal IT systems to ensure accurate billing and data analysis.

The role requires completed vocational training in freight forwarding or logistics, strong German and good English, and flexible shift availability. Join our global logistics team and contribute to reliable air freight operations.

Qualifications

• Completed vocational training in freight forwarding or logistics.
• Experience with documentary handling of air freight shipments preferred.
• Strong German and good English language skills.
• Customer- and solution-oriented mindset with team spirit.

Responsibilities

• Documentary processing of import and export shipments.
• Handle special cargo documentary tasks including hazardous goods.
• Analyze and prepare operational data regularly.
• Serve as primary contact for customers.
• Manage department-specific billing tasks.

Skills

Air freight knowledge

Customer service

Teamwork

Communication

Education

Logistics apprenticeship or training

Tools

Logistics IT systems

Job description

Passionate about logistics? Join us at Lufthansa Cargo in Munich, where you'll be part of a global team ensuring air freight reaches its destination reliably every day.

Make an impact!

Tasks

As an Air Freight Expert, you will be responsible for the following tasks, among others:

• Documentary processing of air freight shipments in both import and export sectors
• Logistics and documentary handling of special cargo, including hazardous goods and airmail
• Responsibility for analyzing and preparing operational data on a routine basis
• Primary point of contact for our customers
• Managing department-specific billing tasks
• Utilizing various internal IT systems and office applications

Requirements

What you should bring to the role:

• Completed vocational training, preferably in freight forwarding and logistics, and ideally practical experience in logistics/air freight
• Knowledge of customs, aviation security and dangerous goods, as well as experience in the documentary handling of air freight shipments or airline handling, is an advantage
• Customer- and solution-oriented approach with a strong service mindset
• Commitment, initiative, ability to work in a team, resilience and ability to work under pressure
• Excellent communication skills and enjoyment of working with people
• Willingness to work shifts (early/late/night)
• Very good German and advanced English skills

Contact

Benedikt Schulte