AI Enablement Manager in Sales Operations (m/f/d)

Yoummday GmbH; München; Hybrid; EUR 85.000 - 120.000; Vollzeit

Benefits dieser Stelle

Vacation 30 days

Meal allowance €69 per month

Givve card €50 per month

Wellpass membership

Corporate Benefits discounts

JobRad leasing

Pension contributions

Team events

Zusammenfassung

yoummday GmbH in Munich is seeking an AI Enablement Manager in Sales Operations to join our hybrid team. You will drive efficiency across the SME Sales team by analyzing processes, identifying bottlenecks, and applying AI tools to automate workflows.

You will own process documentation, support CRM reporting (HubSpot), pilot new AI solutions, and collaborate with leadership on revenue-driving initiatives. This fast-moving role offers influence on strategy and close collaboration with executives.

Qualifikationen

• Experience in a fast-paced startup or scale-up environment.
• Structured, analytical thinking with ability to spot bottlenecks.
• Hands-on AI experience and ability to build simple solutions.
• Automation mindset to replace manual tasks with efficient workflows.
• Curiosity, initiative, and willingness to test new tools.
• Solid understanding of interfaces and integrations between tools.
• Quickly learn reporting & CRM tools with available support.
• Detail-oriented and consistent documentation of processes.
• Ability to collaborate with leadership on new initiatives.
• Proficient German and English communication (C1).

Aufgaben

• Analyze sales processes, identify bottlenecks, and design AI-powered automations.
• Test and pilot new AI tools to enhance sales workflows and reporting.
• Document efficiency best practices and share them with the team.
• Support CRM data quality and reporting, adapting HubSpot reports.
• Own SME sales process documentation and keep it up to date.
• Collaborate with VP SME Sales on revenue-driving programs.

Kenntnisse

Startup experience

Analytical thinking

Automation mindset

Curiosity & initiative

Technical understanding

CRM tools learning

Attention to detail

Process ownership

Executive collaboration

German & English proficiency

Tools

HubSpot

AI tools (Claude, ChatGPT)

No-code/low-code tools

Automation platforms

Jobbeschreibung

AI Enablement Manager in Sales Operations (m/f/d)

München | as from now

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Your mission

We are looking for an AI Enablement Manager in Sales Operations (m/f/d) to join our team in our Munich office, working in a hybrid setup.

As an AI Enablement Manager in Sales Operations (m/f/d), you will drive efficiency and execution quality across our SME Sales team. You will analyze sales processes, identify bottlenecks, and solve them through the targeted use of AI tools and automation.

You will turn manual, repetitive tasks in the day-to-day sales environment into lean, automated workflows – helping us build a more productive and scalable sales organization.

• Process Analysis & Automation: Analyze existing sales processes, identify opportunities for increased efficiency, and develop AI-powered automations (e.g., for reporting, follow-ups, data entry, and lead routing).


• Tools & Pilots: Test and pilot new AI tools to improve sales processes and build simple internal tools and workflows to reduce manual effort.


• Knowledge Sharing: Continuously document efficiency best practices and share them with the team.


• CRM & Reporting: Support CRM data quality and maintenance, create new reports, and adapt existing reports (e.g., in HubSpot) to the needs of the sales organization.


• Process Ownership: Act as the SPOC for our SME sales processes and maintain and update process documentation as processes evolve.


• Revenue-Driving Programs: Work closely with our VP SME Sales to develop new revenue-driving programs and take ownership of selected implementation tasks.

Requirements & Qualifications

• Dynamic Start-up/Scale-up Experience: You have experience in a fast-paced, dynamic environment where priorities can change at short notice, ad-hoc topics need to be solved pragmatically, and long-term changes are driven forward in parallel.


• Analytical Thinking: You think in a structured and analytical way and reliably identify process bottlenecks in the sales workflow. Hands-on AI Experience: You have strong practical experience with AI tools (e.g., Claude, ChatGPT, automation platforms, no-code/low-code tools, prompting) and build your own solutions.


• Automation Mindset: You identify repetitive manual sales tasks and replace them with automation and AI wherever possible. Curiosity & Initiative: You enjoy testing new tools (such as our pricing tool) and technologies and proactively contribute your ideas.


• Technical Understanding: You have a solid basic understanding of interfaces and integrations between different tools.


• Quick to Learn Reporting & CRM Tools: Deep prior HubSpot knowledge is not required – you are quick to learn new tools, with support from an experienced colleague available.


• Operational Attention to Detail: You work in a detail-oriented and reliable manner and ensure consistency across recurring processes.


• Process Ownership: You independently document processes and ensure they remain consistent and up to date.


• Executive-Level Collaboration: You enjoy working closely with leadership on new initiatives and reliably take ownership of assigned implementation steps.


• Language Skills: You communicate confidently in both German and English at C1 level, both verbally and in writing.

Benefits

• 30 days of vacation


• Job lunch allowance (€69 per month)


• “Givve” card (topped up with €50 per month)


• Subsidized membership with Wellpass


• Discounts via “Corporate Benefits”


• Option of leasing a JobRad


• Pension contributions (occupational pension & VL)


• Great team and company events

Your workplace

• Flexible, hybrid model


• Dog-friendly office


• Modern offices


• Work from abroad within EU for 2 weeks a year (only applies to employees with an EU passport)

Your footprint

• A position in a profitable company where you have the freedom and confidence to help shape it and work with us on the “future of work.”

Values

• Open, authentic culture


• High-performing and humorous team


• Bold decisions


• Breaking new ground


• Sustainable success

Your opportunity

• From day one, you will have the opportunity to take on responsibility, drive innovation and develop the company and yourself together with a team of experts.

About Us

Are you looking for a profitable scale-up that offers you long-term prospects and a disruptive business model with a growth-oriented corporate culture? Do you also want to grow beyond the usual standards, bring your own initiative and appreciate actively shaping topics? Then yoummday is the right place for you! yoummday: “You made my day”- As an innovative SaaS platform, we connect companies with highly qualified freelance call center agents (“talents”) worldwide. Our digital solution enables flexible, scalable and efficient customer support - without the need for traditional call center structures. We are a family-run Munich-based scale-up with over 350 employees (“daymakers”) at 5 locations in Europe and 1 in the USA - further growth is inevitable; Become part of our team and set new standards in AI-supported customer service with us to create smart, data-driven solutions that inspire.

At yoummday, we value diversity and equal opportunities. We welcome applications regardless of gender, background, age, sexual orientation, religion, or disability. Different perspectives make us stronger – which is why we actively promote an inclusive work environment where everyone can reach their full potential.