AI Deployment Manager

Jobtailor; Deutschland; Remote; EUR 90.000 - 120.000; Vollzeit

Zusammenfassung

Jobtailor is seeking an experienced Delivery Manager to lead end-to-end AI deployment projects. You will drive discovery, align stakeholders, and coordinate cross-functional teams to deliver scalable solutions using the Laivly platform.

The role emphasizes hands-on LLM work, API testing, and effective change management, with travel to client sites and a focus on measurable outcomes and value realization.

Qualifikationen

• 5+ years of progressive experience in product management, technology consulting or engagement management, technical solutions, enterprise implementation, or software engineering
• Track record of owning complex delivery outcomes with senior client stakeholders and cross-functional teams
• Strong executive presence and exceptional communication skills
• Strong technical fluency, including ability to read API documentation, test endpoints, troubleshoot integrations, and work comfortably in technical tools
• Hands-on experience working with LLMs, including agent behaviour, prompt iteration, evaluation, and system constraints
• Ability to move between technical problem-solving, solution design, operational planning, and customer change management
• Bias for action in ambiguity
• Experience turning delivery lessons into scalable processes, assets, or playbooks
• Willingness and ability to travel to client sites approximately 25% to 35%
• Experience with contact centres, CCaaS, IVR, conversational AI, scripting, or technical prototyping is an asset

Aufgaben

• Own end-to-end delivery of complex voice and agentic AI deployments from discovery through production
• Lead structured discovery through stakeholder interviews, workflow mapping, agent shadowing, and transcript and data review
• Connect client operational challenges and desired outcomes to Laivly platform capabilities
• Facilitate solution design sessions and align stakeholders on agent scope, behaviour, requirements, trade-offs, and delivery approach
• Establish success measures with clients and Customer Success Managers before configuration begins
• Configure the Laivly platform, iterate prompts and intents, test solutions, and implement standard integrations
• Lead user acceptance testing and solution validation, resolving issues before production
• Build and drive deployment plans covering milestones, owners, dependencies, risks, decisions, iteration cycles, and go-live readiness
• Own stakeholder communication, scope discipline, change management, and discussions about re-scoping, trade-offs, and timeline risks
• Coordinate cross-functional teams and specialized technical resources while remaining accountable for outcomes
• Monitor post-launch performance and adoption using data and client feedback to guide optimization and establish proof of value
• Turn deployment learning into reusable patterns, playbooks, and product recommendations

Kenntnisse

Delivery management

Executive presence

Technical fluency

LLMs experience

Stakeholder management

Solution design

Operational planning

Change management

Travel willingness

Contact centres experience

Tools

Laivly Platform

CCaaS

IVR

Conversational AI

Scripting

Jobbeschreibung

• Own end-to-end delivery of complex voice and agentic AI deployments from discovery and scoping through configuration, launch, optimization, and stable production


• Lead structured discovery through stakeholder interviews, workflow mapping, agent shadowing, and transcript and data review


• Connect client operational challenges and desired outcomes to Laivly platform capabilities


• Facilitate solution design sessions and align stakeholders on agent scope, behaviour, requirements, trade-offs, and delivery approach


• Establish success measures with clients and Customer Success Managers before configuration begins


• Configure the Laivly platform, iterate prompts and intents, test solutions, and implement standard integrations


• Lead user acceptance testing and solution validation, resolving issues before production


• Build and drive deployment plans covering milestones, owners, dependencies, risks, decisions, iteration cycles, and go-live readiness


• Own stakeholder communication, scope discipline, change management, and discussions about re-scoping, trade-offs, and timeline risks


• Coordinate cross-functional teams and specialized technical resources while remaining accountable for outcomes


• Monitor post-launch performance and adoption using data and client feedback to guide optimization and establish proof of value


• Turn deployment learning into reusable patterns, playbooks, and product recommendations

Requirements

• 5+ years of progressive experience in product management, technology consulting or engagement management, technical solutions, enterprise implementation, or software engineering


• Track record of owning complex delivery outcomes with senior client stakeholders and cross-functional teams


• Strong executive presence and exceptional communication skills


• Strong technical fluency, including ability to read API documentation, test endpoints, troubleshoot integrations, and work comfortably in technical tools


• Hands-on experience working with LLMs, including agent behaviour, prompt iteration, evaluation, and system constraints


• Ability to move between technical problem-solving, solution design, operational planning, and customer change management


• Bias for action in ambiguity


• Experience turning delivery lessons into scalable processes, assets, or playbooks


• Willingness and ability to travel to client sites approximately 25% to 35%


• Experience with contact centres, CCaaS, IVR, conversational AI, scripting, or technical prototyping is an asset

Core Competencies

Demonstrates expertise in end-to-end delivery of complex AI deployments, including solution design, stakeholder management, and performance optimization. Proficient in technical fluency with LLMs and capable of translating operational challenges into effective solutions.

Highest-signal resume keywords

• End-To-End Delivery Management


• Technical Fluency with LLMs


• Stakeholder Communication


• Solution Design and Validation


• Cross-Functional Team Coordination

ATS Optimization Keywords

Hard Skills

• Product Management


• Technical Solutions


• API Documentation


• Integration Troubleshooting


• Prompt Iteration


• Operational Planning


• User Acceptance Testing


• Data Analysis


• Change Management


• Deployment Planning

Soft Skills

• Exceptional Communication Skills


• Executive Presence


• Bias for Action


• Problem-Solving


• Adaptability

Industry Keywords

• Voice AI


• Agentic AI


• Enterprise Implementation


• Technical Prototyping


• Contact Centres

Tools & Technologies

• Laivly Platform


• CCaaS


• IVR


• Conversational AI


• Scripting