Account Manager Pharmaceutical

The Lubrizol Corporation; Hamburg; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A global pharmaceutical company in Hamburg is seeking an experienced Account Manager to drive revenue growth in the pharmaceutical sector. You will build customer relationships, identify new business opportunities, and promote the company's portfolio. A bachelor’s degree and 5 years of relevant experience are required. The role offers flexibility, remote work options, and a comprehensive benefits package.

Leistungen

Discretionary bonus

Bupa Private Medical Insurance

25 days holiday

Competitive Pension Scheme

Qualifikationen

• 5+ years of experience as an Account Manager.
• Experience with pharma ingredients or excipients.
• Strong networking in the pharma industry across customer segments.

Aufgaben

• Build and maintain customer relationships.
• Identify opportunities for upselling and cross-selling.
• Promote the Lubrizol pharmaceutical portfolio.

Kenntnisse

Account Management

Customer Relationship Management

Communication

Negotiation

Problem Solving

Ausbildung

Bachelor’s degree in chemistry, pharmacy, business

Tools

CRM software

MS Office

Jobbeschreibung

Overview

We value diversity in professional backgrounds and life experiences. By enabling a consistent, unbiased, and transparent recruitment process, Lubrizol seeks to create a positive experience for candidates so we can get to know them at their best. We recognise unique work and life situations and offer flexibility, ensuring our employees feel engaged and fulfilled in every aspect of life.

Join Our Thriving Team at Lubrizol as Account Manager Pharmaceutical

Unleash Your Potential. At Lubrizol we're transforming the market and looking for exceptional talent to join us on this journey. If you are ready to join an international company with talent around the world, and want to make a real impact, we want you on our team.

What You'll Do

As an Account Manager, you'll be at the forefront of our innovation, driving the Lubrizol Life Science accounts. The Account Manager pharmaceuticals, as primary point of contact for assigned customers, is responsible for the development of new commercial opportunities with strategic accounts and / or distributors in the assigned territory.

The role requires frequent travels within Europe for face-to-face customer meetings, to attend conferences, seminars, and tradeshows and to join internal meetings. The overall goal is to ensure sustained, profitable year-over-year growth and to deliver financial results aligned with both short- and long-term targets.

Essential Job Functions and Accountabilities

• Build and maintain strong, long-lasting customer relationships with existing and potential accounts to drive revenue growth
• Identify opportunities to expand business by upselling, cross-selling, and introducing new solutions with our core excipients across OTC, generic, and Rx markets to meet or exceed assigned sales targets
• Delivery exceptional customer service by fostering close customer engagement and building trust
• Actively promote the Lubrizol pharmaceutical portfolio via face-to-face meetings, virtual calls, seminars, and tradeshows
• Stay informed about industry trends, competitor activities, and regulatory changes to anticipate customer and market needs while providing strategic insights to the management team
• Negotiate pricing, terms, and contracts with customers, ensuring profitability while maintaining superior customer service
• Initiate and manage projects as required to ensure we deliver on our financial plan
• Record all generated opportunities in CRM, ensuring pipeline is consistently updated and accurate
• Collaborate with cross functional internal teams (CER, Marketing, Product management, Technical team, Regulatory, QA) to develop and implement integrated solutions.
• Oversee forecasting and demand planning for assigned accounts.
• Manage customer complaints and supply chain related issues effectively to ensure satisfaction and operational efficiency.

Skills That Make a Difference

• Bachelor’s degree in chemistry, pharmacy, business
• Proven work experience as an Account Manager (indicatively 5 years)
• Experience in pharma ingredients or excipients
• Strong network in pharma industry in Europe across customers segments (innovators, generic, OTC / consumer, CMO, CDMO).
• Strong communication skills with proven ability to communicate, present and influence key stakeholders at all levels of an organization.
• Native in English. A second language is considered a plus
• Solid experience with CRM software and MS Office.
• Proven ability to navigate multiple account management projects at a time, while maintaining sharp attention to details
• Excellent listening, negotiation, and presentation abilities
• Positive attitude, strong team spirit and flexibility
• Excellent organizational and planning skills
• Result oriented with a hunter mentality
• 40-60% travel time

Perks and Rewards That Inspire

• Remote role
• Discretionary bonus
• Bupa Private Medical Insurance
• Wellbeing support
• 25 days holiday (plus bank holidays)
• Holiday Purchase Scheme if applicable
• Competitive Pension Scheme
• Share Incentive Plan
• Employee Assistance Programme

Ready for your next career step? Apply today and let's shape the future together!

It’s an exciting time to be part of Lubrizol. Lubrizol is not staying put. We are continually learning and evolving. Our passion delivers our success — not only for Lubrizol but for those who count on us every day: our employees, customers and communities.

We work with a relentless commitment to operate safely and responsibly, keeping safety, sustainability, ethics, and compliance at the forefront of everything we do. The well-being of our employees, customers and communities is paramount to our culture and in the way we approach our work.

As a diverse, global team, we work together to solve some of the world’s most pressing challenges. We impact everyday lives through science only Lubrizol can deliver, and we never stop pushing to do it better.

One of the founding principles of The Lubrizol Corporation more than 90 years ago was treating every employee with dignity and respect. That same commitment is only stronger today.

More than that, we are committed to providing an environment where every employee can be the best they can be, no matter their ethnic origin, religion, sex, national origin, sexual orientation, gender identity, disability or any other characteristic.