Account Manager mfx

Wolt; Stuttgart; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading delivery service provider in Stuttgart is looking for an experienced Account Manager to manage SMB merchants and drive growth. You will be involved in commercial negotiations, data analysis, and providing consultancy to restaurant partners. The ideal candidate should have solid experience in client-facing roles and be fluent in German with excellent English. This full-time role offers opportunities for professional growth in a dynamic work environment.

Leistungen

Dynamic work environment

Impactful work opportunities

Collaborative culture

Professional growth opportunities

Qualifikationen

• 3-5 years in a client-facing commercial role such as Account Management, Sales, or Marketing.
• Fluent in German and excellent English skills.
• Strong verbal and written communication skills.

Aufgaben

• Manage SMB merchant accounts and drive growth.
• Conduct commercial negotiations with restaurant partners.
• Analyze portfolio performance and provide consultancy.

Kenntnisse

Client-facing commercial experience

Strategic thinking

Data-driven mindset

Sales-oriented mindset

Strong interpersonal skills

Proactivity

Tools

Looker

Power BI

SQL

Microsoft Excel

Google Sheets

Jobbeschreibung

Overview

About Wolt

At Wolt we create technology that brings joy, simplicity and earnings to the neighborhoods. Since we started in 2014 with delivery of restaurant food, we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries. In 2022 we joined forces with DoorDash and together we continue to grow globally.

Working at Wolt isn’t always easy but it’s exciting. You’ll learn, build, and ship more than in most other companies. You’ll be challenged and have fun along the way. If you’re a self-starter with drive and entrepreneurial spirit, this could be the right opportunity for you.

Are you an experienced and strategic account manager with a true service mindset and analytical approach? If you’re interested in a challenging role in one of Europe’s fastest-growing companies, we’d love to chat!

What you’ll be doing

Our Account Management team lies at the heart and soul of Wolt, ensuring all our existing restaurant partners in Germany succeed as Wolt grows in scale and scope of offering. As an Account Manager you will be responsible for managing our SMB merchants, increasing adoption of Wolt products, and driving their growth. You will drive commercial negotiations, close complex deals in a competitive landscape, analyze and synthesize large datasets, and manage your portfolio with a consultative approach.

Day-to-day in this role you’ll:

• Wolt’s Products: Leverage your business acumen and analytical abilities to raise adoption of Wolt’s products and services among restaurant partners within your portfolio.
• Strategic Partnerships: Drive complex commercial negotiations to strengthen partnerships with key restaurant partners while meeting financial targets.
• Portfolio Performance: Monitor portfolio performance, interpret data, and provide data-driven consultancy to partners.
• Business Reviews: Conduct periodic meetings, present business reviews, and lead discussions with a consultative approach.
• Collaboration: Work closely with the Marketing team to plan and execute campaigns with restaurant partners.
• Mentorship: Be a senior presence and a source of knowledge on the team, helping others through training and mentorship.
• Market Analysis: Monitor the competitive landscape and feedback loop to influence Wolt’s product improvements.

Our humble expectations

• Experience: 3-5 years in a client-facing commercial role such as Account Management, Sales, or Marketing.
• Strategic thinking: Commercial acumen with a consultative approach to client management; understand the financial drivers of the industry and proactively identify opportunities that grow accounts while meeting Wolt’s KPIs.
• Data-driven: Knowledge or exposure to analytical dashboards (e.g., Looker, Power BI, SQL).
• Sales: Sales-oriented mindset with strong verbal and written communication skills and the ability to lead strategic conversations in a dynamic, competitive landscape.
• Time Management: Strong time-management skills with a problem-solving attitude.
• Interpersonal Skills: Excellent interpersonal skills and the ability to adapt tone to the audience.
• Proactivity: High sense of ownership and proactivity.
• Tools: Knowledge or exposure to analytical dashboards and data-driven decision-making; advanced Microsoft Excel / Google Sheets.
• Language Skills: Fluent in German and excellent English skills.

What we offer

• Dynamic Environment: Work in a fast-growing tech company with a startup mindset.
• Impactful Work: Make a significant impact on the growth and success of restaurant partners.
• Collaborative Culture: A supportive and inclusive team culture that values innovation and continuous improvement.
• Professional Growth: Opportunities for personal and professional development within a global organization.

Next steps

• Introduction meeting (You to Wolt and Wolt to you)
• Meeting with your potential Manager
• Show us why you’re the best candidate for the role (Assignment stage)
• Final interview to ensure a mutual fit

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. We hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Employment details

• Employment Type: Full Time
• Experience: years
• Vacancy: 1