Account Manager - Corporate Clients / Key Accounts (m/f/d)

Heartstart; Bochum; On-site; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Job security in the growing medical technology sector

Flexible working hours

Possibility to work from home

Free beverages

Employee discount program

Company training and development

Job summary

A medical technology company in Bochum is seeking an experienced Account Manager to manage key client relationships and drive business growth. Responsibilities include maintaining relationships with Corporate and Fortune 500 clients while collaborating with internal teams to deliver tailored solutions. Ideal candidates possess a Bachelor/Master degree, strong communication and problem-solving skills, and fluency in English. This full-time position offers flexible working hours and a dynamic work environment.

Qualifications

• Experience in Account Management, preferably managing large corporate clients.
• Strong ability to build long-term relationships with stakeholders.
• Willingness to work flexible hours and adapt to time zones.

Responsibilities

• Manage relationships with Corporate and Fortune 500 clients.
• Act as primary point of contact for key clients and oversee each program.
• Identify new business opportunities and drive upselling initiatives.
• Provide reports and insights on client performance.
• Collaborate with internal teams to ensure client support.

Skills

Relationship building

Problem-solving

Communication

Negotiation

Presentation skills

Adaptability to systems

Fluent English (C1/C2)

Education

Bachelor/Master Degree in business administration or similar

Tools

MS Office Suite

Job description

To support our Account Management team, we are looking for a team-oriented and dedicated individual with professional experience to start immediately. We are seeking someone who actively thinks along, contributes their own ideas, and is ready to help us develop and improve solutions to combat the number one cause of death – sudden cardiac arrest.

We are a medium-sized company in the medical technology sector based in Bochum, offering innovative life‑saving solutions from the world market leader PHILIPS to our customers in Germany and to many global and Fortune customers worldwide.

Tasks

• Manage and develop relationships with Corporate and Fortune 500 clients (primarily English speaking), ensuring high levels of satisfaction and long-term partnerships.
• Act as the primary point of contact for key clients, overseeing each program, handling inquiries, escalations, and strategic discussions.
• Identify new business opportunities within existing accounts and drive upselling and cross‑selling initiatives.
• Analyze client needs and offer tailored solutions to maximize customer success.
• Collaborate closely with internal teams (Sales, Product, Customer Service) to ensure seamless client support and service delivery.
• Provide reports and insights on client performance, contract management, and account growth.
• Stay up to date with industry trends, competitor activities, and client needs to proactively adapt strategies.

Requirements

• Bachelor/Master Degree in business administration (or similar) or several years of experience in Account Management, preferably managing large corporate or enterprise clients.
• Proven ability to build strong, long‑term relationships with key stakeholders at all levels.
• Strong problem‑solving skills and ability to proactively address client challenges.
• Ability to quickly adapt to new systems and tools.
• Excellent communication, negotiation, and presentation skills.
• Fluent English skills (C1/C2 level) are essential; additional language skills, such as German or French, are a plus.
• Core working hours, but willingness to work flexible hours for responses in other time zones.
• Proficiency in MS Office Suite.

Benefits

• A secure job in an internationally growing company in the expanding medical technology / IoT market as a full‑time permanent position
• An interesting and varied role in a friendly team
• Excellent public transport connections and discounted company tickets
• Flexible working hours with the option of flexitime
• Possibility to work from home by arrangement
• Modern office with air conditioning
• Company training and development
• Company events
• Company phone (where applicable)
• Free beverages
• Free parking
• Employee discount program

Are you ready to apply your skills in an innovative company? Join our team at Medic Assist and apply today!