Account Manager

Visa; Frankfurt; Hybrid; EUR 70,000 - 90,000; Full time

Job summary

Visa is seeking a full-time professional in Frankfurt to manage a major banking client within the Commercial and Private Banks Team. You will drive portfolio performance, commercial optimization, and client incentive management while collaborating with cross-functional teams across Europe.

You will support senior leadership, coordinate with Product, Marketing, Finance, and Legal teams, and maintain strong relationships with the bank.

Qualifications

• Experience in retail banking, payments, financial services, or related industries.
• Client-facing experience in account management, sales, business development, or relationship management with a proven track record of delivering commercial objectives.
• Strong commercial and analytical skills, with the ability to identify opportunities, interpret business data, and translate insights into actionable recommendations.
• Strong organisational and project management capabilities, including coordinating multiple stakeholders, initiatives, and priorities in a matrix environment.
• Excellent communication, presentation, influencing, and negotiation skills with senior stakeholders and decision-makers.
• High levels of integrity, business ethics, and a collaborative team-oriented mindset.
• Fluent in German and English, both written and spoken.
• University degree or equivalent practical experience.

Responsibilities

• Support the development and execution of account strategies and business plans to grow revenue and profitability.
• Assist portfolio reviews and commercial performance analysis for client reviews and governance.
• Build and maintain strong relationships across the client organisation with senior stakeholders.
• Prepare executive briefings, client presentations, and strategic recommendations for meetings.
• Coordinate cross-functional initiatives across Product, Marketing, Finance, Legal and other Visa teams.
• Collaborate with international teams to deepen payments industry expertise.

Skills

Client-facing experience

Commercial analysis

Stakeholder management

German & English fluency

Education

University degree or equivalent practical experience

Job description

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

This is a full-time role within Visa's Commercial and Private Banks Team, responsible for driving portfolio performance, commercial optimization, and client incentive management for the relationship with a large banking client in Germany.

Whilst supporting the Senior Account Executive you are managing the relationship with a large German banking client – being part of an international banking group. The responsibilities include marketing, selling, and implementing the full range of Visa products and services. The role also entails managing client projects across the Visa organization, building strong partnerships with our bank and providing customized solutions to jointly achieve business objectives. Furthermore, this role will include collaboration with Account Executives in other European countries (e.g. Austria, The Netherlands, Irland) who manage this banking client in their respective markets.

Key Responsibilities

• Support the development and execution of account strategies and business plans, identifying growth opportunities and helping to achieve revenue and profitability objectives through Visa's products and services.
• Support portfolio reviews, commercial performance analysis, account planning and CIA governance, translating business insights into actionable recommendations and helping track delivery against key business objectives.
• Build and maintain strong relationships across the client organisation, supporting senior stakeholder engagements, identifying business opportunities and contributing to the growth of the partnership.
• Prepare executive briefings, client presentations, business reviews and strategic recommendations for key client meetings and internal decision‑making.
• Coordinate cross‑functional initiatives across Product, Marketing, Finance, Legal and other Visa teams to ensure timely delivery of client priorities, commercial initiatives and strategic projects.
• Collaborate closely with Visa's international account and country teams and continuously develop expertise in the payments industry and Visa's products and services.

This role offers the opportunity to operate at the center of one of Visa's strategic issuer partnerships in Germany and Europe, combining commercial thinking, portfolio performance management, and strategic account planning to help shape and accelerate the future growth of the business.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

• Experience in retail banking, payments, financial services, or related industries, combined with a strong interest in the payments ecosystem.
• Client‑facing experience in account management, sales, business development, or relationship management, with a proven track record of delivering commercial objectives.
• Strong commercial and analytical skills, with the ability to identify opportunities, interpret business data, and translate insights into actionable recommendations.
• Strong organisational and project management capabilities, including the ability to coordinate multiple stakeholders, initiatives, and priorities in a matrix environment.
• Excellent communication, presentation, influencing, and negotiation skills, with the ability to engage effectively with senior stakeholders and decision‑makers.
• High levels of integrity, business ethics, and a collaborative team‑oriented mindset.
• Fluent in German and English, both written and spoken.
• University degree or equivalent practical experience.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.