Account Manager

trivago N.V.; Düsseldorf; Hybrid; EUR 65,000 - 90,000; Full time

Benefits offered by this job

25 vacation days

Flexible hours

Hybrid: 2 days WFH per week

Remote work up to 20 days/year

Heycare nanny access

On-campus kids room

Coaching through Nilo

Workshops & conferences

Online courses

Campus library

Job summary

trivago N.V. in Düsseldorf is seeking a data-minded Sales & Account Manager to own a portfolio of medium-sized accounts and drive advertiser growth. You will manage campaigns daily, build strong relationships, and deliver quarterly reviews with stakeholders across teams.

The role requires fluency in English and Spanish/Portuguese (German a plus), travel willingness, and a proactive mindset to leverage AI tools in campaign analysis and partner reviews.

Qualifications

• Bachelor's degree in Marketing, Economics, Tourism, Hospitality, or related field.
• Analytical mindset to turn data into clear recommendations for partners, ideally with Salesforce and Jira experience.
• Fluency in English and Spanish and/or Portuguese (German is a plus).
• Willingness to travel for in-person partner visits.

Responsibilities

• Manage the commercial campaigns of a portfolio of 10+ medium-sized accounts, including Online Travel Agencies and Hotel Chains, on a daily basis.
• Build and maintain strong partner relationships, including regular in-person visits.
• Communicate with advertisers and internal stakeholders on all areas of account management, from operational topics to campaign performance, and resolve inquiries promptly and professionally.
• Monitor, analyze, and advise on KPIs, and hold quarterly business reviews that drive advertiser success and keep partners informed about relevant trivago developments.
• Monitor the API performance of your accounts and troubleshoot issues upon advertiser request.
• Handle daily import management (inventory and bids), contract processing, and invoicing tickets, and report on internal status.

Skills

Analytical mindset

English fluency

Spanish/Portuguese fluency

German language a plus

Client-facing experience

Salesforce experience

Jira experience

Education

Bachelor’s degree in Marketing, Economics, Tourism, Hospitality, or related field

Tools

Salesforce

Jira

Job description

When travelers are searching for a hotel, we want the obvious choice to be trivago! By comparing prices from major booking sites, we’re making it easy for people to find hotels they want at a price they’ll love. In the lively city of Düsseldorf, we seize opportunities to learn everyday, innovate, and make an enduring mark on the travel industry. A career at trivago is a journey designed for people who crave continuous development and want to thrive in a high-performing team. Here you will find those who aren’t afraid of change but rather embrace it, turning every challenge into a pathway for growth. Join trivago, work with a great team, and grow with us! Join us in making a difference

Our Sales & Account Management team grows trusted relationships with Online Travel Agencies and Hotel Chains around the world, helping them get the most out of our marketplace. We’re looking for a communicative, data-minded, and sales-driven professional to own a portfolio of medium-sized accounts and become a trusted advisor to our partners. Ready for the challenge and eager to join a dynamic, international team? You’ll manage advertiser campaigns day to day, hold quarterly business reviews, and turn performance data into advice that helps partners grow. You’ll also strengthen those relationships through in-person visits. Working closely with colleagues across teams, you’ll take on increasingly complex partner challenges and build your expertise along the way. trivago is a place where ambition and support go hand in hand: we hold high standards for impact and genuinely invest in your growth.

How you’ll make an impact:

• Manage the commercial campaigns of a portfolio of 10+ medium-sized accounts, including Online Travel Agencies and Hotel Chains, on a daily basis.
• Build and maintain strong partner relationships, including regular in-person visits.
• Communicate with advertisers and internal stakeholders on all areas of account management, from operational topics to campaign performance, and resolve inquiries promptly and professionally.
• Monitor, analyze, and advise on KPIs, and hold quarterly business reviews that drive advertiser success and keep partners informed about relevant trivago developments.
• Monitor the API performance of your accounts and troubleshoot issues upon advertiser request.
• Handle daily import management (inventory and bids), contract processing, and invoicing tickets, and report on internal status.

What you'll need to thrive:

• A Bachelor’s degree in Marketing, Economics, Tourism, Hospitality, or a related field, or equivalent practical experience, ideally gained in a client-facing role in metasearch or online travel.
• An analytical mindset to turn large data sets into clear recommendations for partners, ideally with hands-on experience in Salesforce and Jira.
• Fluency in English and Spanish and/or Portuguese (German is a plus), strong communication skills, and a willingness to travel for in-person partner visits.
• A genuine learning mindset: you approach new challenges with curiosity, seek out feedback, and continuously look for ways to develop and grow.
• A performance mindset: you set ambitious goals for yourself and bring the determination and resilience to follow through on them.
• An open and curious mindset toward AI tools and automation: you actively explore how AI can sharpen your campaign analysis and partner reviews, and you’re excited to grow alongside evolving technologies.

What you can look forward to:

Life happens.

• Self-determined vacation (with a minimum of 25 vacation days)
• Flexible working hours, up to 2 work from home days weekly
• Work remotely from a different location, within Germany or selected countries abroad for up to 20 days per year
• Free access to the Heycare platform for personalized nanny assistance
• On-campus kids room
• Personalized coaching through Nilo
• Workshops, educational meetups, conferences
• Free online learning courses
• Access to a fully-equipped campus library

Moving to join us?

You can count on the visa support from our talent support team, a relocation package, interest-free newcomer loan, free language classes, regular team and many company-wide events to build experiences together.

Enjoy your office days. Use your daily canteen budget to share lunch with colleagues in our canteen, help yourself to complimentary snacks…