US Credit Originations SME — Operations and Compliance

Sutherland Company; Puerto Bogotá; On-site; COP 389,395,000 - 584,093,000; Full time

Job summary

Sutherland is seeking a seasoned professional to lead the operational management and optimization of US credit originations processes, including application intake, underwriting support, and decisioning to ensure compliant and efficient onboarding of new accounts.

Ideal candidates will have deep experience with credit bureau data, regulatory frameworks (Reg B, Reg Z, FCRA), and strong stakeholder collaboration across departments to drive timely and accurate decisions.

Qualifications

• Extensive knowledge of US credit originations and account-opening lifecycle.
• Strong understanding of KYC/KYB/CIP and AML requirements for onboarding.
• Excellent English communication and cross-functional collaboration skills.

Responsibilities

• Lead operational management and optimization of US credit originations processes.
• Serve as central point of contact for operations team; respond to queries with industry insight.
• Partner with Implementations, Operations, Product and Risk to align on goals and improve onboarding efficiency.

Skills

Credit originations knowledge

Regulatory compliance

Stakeholder management

English communication

Attention to detail

Tools

KYC tools

AML systems

Job description

Sutherland is seeking a seasoned professional to lead the operational management and optimization of US credit originations processes, including application intake, underwriting support, and decisioning to ensure compliant and efficient onboarding of new accounts.

Ideal candidates will have deep experience with credit bureau data, regulatory frameworks (Reg B, Reg Z, FCRA), and strong stakeholder collaboration across departments to drive timely and accurate decisions.