Strategic International Recruitment Operations Manager

Global University Systems (GUS); Bogotá; Presencial; COP 60.000.000 - 110.000.000; Jornada completa

Descripción de la vacante

Global University Systems (GUS) seeks an Operations Manager to optimize international enrollment operations, manage key accounts, and align recruitment strategies with business goals. You will collaborate with internal teams and external partners to drive efficiency and growth across global markets.

The role requires strong leadership, data-driven decision making, and experience in international education or recruitment.

Formación

• Proven experience in operations, business development, or project management.
• Strong leadership and cross-functional collaboration skills.
• Ability to manage multiple projects in a fast-paced, global environment.
• Experience in international education, recruitment, or a related industry is a plus.
• Strong analytical skills, with experience in data reporting and performance metrics.
• Proficiency in Excel, Salesforce, and other CRM tools.
• Excellent communication, problem-solving, and relationship management abilities.
• Ability to work effectively with senior leadership and executive teams.

Responsabilidades

• Work closely with Business Development Coordinators, Business Developers, and the Director of International Recruitment to streamline operations.
• Oversee project planning, execution, and process improvements to enhance efficiency.
• Support the development and implementation of strategic initiatives for international recruitment.
• Act as the primary liaison between recruitment teams and external partners.
• Manage incoming agent inquiries, ensuring seamless business relationships.
• Support agent and key account development, including handling escalations and problem-solving.
• Track and analyze KPIs, team targets, and performance metrics.
• Provide business-critical insights and strategic recommendations to senior leadership.
• Maintain databases, ensuring accurate data collection and reporting.
• Identify gaps in recruitment, marketing, and partner engagement processes, recommending improvements.
• Support contract compliance policies and ensure adherence to internal procedures.
• Work cross-functionally to enhance operational systems and reporting structures.
• Coordinate strategic enrollment management initiatives across departments and teams.

Conocimientos

Leadership

Cross-functional collaboration

Data reporting

CRM systems

Analytical skills

Communication

Herramientas

Salesforce

Excel

Descripción del empleo

Global University Systems (GUS) seeks an Operations Manager to optimize international enrollment operations, manage key accounts, and align recruitment strategies with business goals. You will collaborate with internal teams and external partners to drive efficiency and growth across global markets.

The role requires strong leadership, data-driven decision making, and experience in international education or recruitment.