Strategic AI Account Growth Manager

Dapta; Bogotá ciudad; Híbrido; COP 60.000.000 - 100.000.000; Jornada completa

Descripción de la vacante

Dapta is seeking a seasoned Key Account Manager to nurture and grow a portfolio of high-value clients within its AI platform. You will build strategic relationships with executive stakeholders, drive adoption, and ensure retention and expansion through measurable ROI.

You’ll proactively identify revenue opportunities and translate customer needs into platform usage and business outcomes, working with cross-functional teams to maximize value.

Formación

• B2+ English required (written and spoken).
• Experience in Key Account Management, Customer Success, or Sales.
• Strong commercial mindset with revenue targets and expansion goals.
• Analytical and data-driven decision making.
• Experience with CRM platforms (HubSpot, Salesforce).
• Strong Excel skills for data tracking and analysis.
• Excellent communication with executive stakeholders.
• Highly organized and able to manage multiple accounts.

Responsabilidades

• Own and manage a portfolio of strategic accounts.
• Grow account revenue and drive expansion via upsells and cross-sells.
• Monitor account health and intervene to increase adoption.
• Serve as primary contact for key clients.
• Maintain CRM reporting for pipeline visibility.
• Collaborate with Sales, Customer Success, and Product.
• Analyze account performance data to reveal trends and risks.
• Partner with leadership on retention and value realization.

Conocimientos

B2+ English level

Key Account Management

Customer Success

Sales

Analytical

CRM platforms

Excel

Executive stakeholder communication

Herramientas

HubSpot

Salesforce

Descripción del empleo

Dapta is seeking a seasoned Key Account Manager to nurture and grow a portfolio of high-value clients within its AI platform. You will build strategic relationships with executive stakeholders, drive adoption, and ensure retention and expansion through measurable ROI.

You’ll proactively identify revenue opportunities and translate customer needs into platform usage and business outcomes, working with cross-functional teams to maximize value.