Sr. Account Manager (Colombia & Peru)

Netflix Servicios de Transmisión Colombia S.A.S.; Bogotá; Presencial; COP 219.042.055 - 328.563.083; Jornada completa

Descripción de la vacante

Netflix Servicios de Transmisión Colombia S.A.S. is seeking a Sr Account Manager in Bogotá. The ideal candidate will lead pre-to-post sale campaign execution, partnering with Sales Partners to align on goals in the Andean region, including Colombia and Peru.

The role requires 5+ years in Account Management within the digital media industry, focusing on video advertising. Strong analytical, project management, and communication skills are essential for delivering excellent client service.

Formación

• 5+ years of experience in Account Management and/or Sales Planning.
• Knowledge of digital media sales and marketplaces.
• Experience with Sales Operation systems.

Responsabilidades

• Lead pre-to-post sale campaign execution workflows.
• Partner with Sales Partners to deliver customer service.
• Oversee delivery performance of Ad Campaigns.

Conocimientos

Account Management

Digital Media Industry

Sales Operations

Communication Skills

Analytical Skills

Project Management

Herramientas

CRM

Ad Servers

Descripción del empleo

As a Sr Account Manager for Netflix will be responsible for leading the pre-to-post sale campaign execution workflow as a strategic partner to Netflix Sales Partner(s) in the Andean region (Col and Peru). Our Account Managers will partner with clients and sales on RFP responses, media plan generation, campaign execution and monitoring delivery performance to ensure accurate execution and excellent client service.

Key Responsibilities

• Partner with aligned Sales Partners to understand client goals and objectives in order to deliver excellent customer service for the Andean markets.
• Host weekly Pipeline & Pacing meetings with Sales Partners to align on upcoming launches and active campaign performance.
• Build Media Plans and contribute to RFP responses around campaign packaging, pricing, targeting, etc.
• Host campaign kick-off meetings and partner with client on gathering campaign launch assets.
• Partner with cross-functional teams on the production of custom creative assets.
• Work closely with Ad Operations for accurate order implementation and technical troubleshooting.
• Responsible for overseeing the delivery performance of Ad Campaigns and partnering with clients on necessary campaign optimization tactics.
• Provide clients with necessary campaign performance, including post-campaign wrap reports.
• Ability to navigate campaign escalations and contribute to long-term solutions to prevent similar issues in the future.
• Maintain an in-depth understanding of our ad products, sponsorship offerings, targeting capabilities and ad policies.
• Contribute to monthly billing & invoicing process with clients and finance.
• Establish strong working relationships with client and agency partners.

We’re Looking for

• 5+ years of experience in Account Management and/or Sales Planning functions in the digital media industry, with a focus on video advertising.
• Experience working in Sales Operation systems (CRM, OMS, Ad Servers).
• Knowledge of digital media sales and marketplaces including Direct IO, Programmatic Guaranteed and PMP advertising.
• Effective communication skills, including clear written communication.
• Strong analytical and strategic thinking abilities with the ability to make data digestible for cross-functional stakeholders.
• Proven project management skills with ability to multitask and manage requests from various stakeholders.
• Familiarity with Advertising Research and Verification vendors.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner. We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.