Specialist, Techinal Sales B2B

Concentrix; Colombia; Presencial; COP 72.000.000 - 120.000.000; Jornada completa

Descripción de la vacante

Concentrix in Colombia seeks a results-driven pre-sales professional with IT, cloud, and AI knowledge to drive B2B software and cloud solutions through consultative conversations. This on-site role focuses on bridging technology and business needs.

You will guide opportunities through the sales cycle, engage decision-makers, and support Microsoft programs and cloud platforms with strong documentation and collaboration across teams.

Formación

• Bachelor’s degree or equivalent experience.
• 3+ years in B2B sales and marketing.
• 1+ year of account management experience.
• 3+ years in IT/Software/Networking/Cybersecurity/Cloud/AI.

Responsabilidades

• Lead customer consultations and sales presentations to position software and cloud solutions.
• Act as a technical advisor during pre-sales conversations and clarify pricing.
• Prepare and deliver technical proposals and presentations to support the sales cycle.
• Identify and analyze customer needs to build competitive strategies.
• Document every customer interaction in CRM for future reference.
• Manage and progress pipeline opportunities toward close.
• Advise internal sales on technical product aspects aligned with customer goals.
• Provide internal training to strengthen product understanding.
• Build relationships with decision-makers to strengthen stakeholder engagement.

Conocimientos

B2B sales

Account management

Consultative selling

Pipeline management

CRM documentation

Cloud technologies

AI tools

Networking fundamentals

Cybersecurity fundamentals

Microsoft 365

Communication skills

Educación

Bachelor's degree

Herramientas

Outlook 365

Web conferencing

Descripción del empleo

We are seeking a highly motivated professional with strong Technical/IT/Cloud/AI knowledge, sales expertise, and consultative client engagement experience. This is a technical pre-sales role supporting B2B consultative sales: positioning software and cloud solutions, guiding customers through consultative conversations, and helping progress sales opportunities through the pipeline — not a technical support or implementation role.

The ideal candidate acts as a trusted advisor, bridging technical knowledge with business needs to help customers make informed decisions and move opportunities forward. Experience with Microsoft programs/products (e.g. Microsoft 365, Azure, Copilot) is a strong plus, and familiarity with AI tools or agents is increasingly valued for this role.

Required Qualifications

• Bachelor’s degree in a related field, or equivalent relevant experience
• 3+ years of experience in B2B sales and marketing
• 1+ year of account management experience
• 3+ years of experience within IT, Software, Networking, Cybersecurity, Cloud, or AI
• Working knowledge of AI tools/agents (e.g. Copilot or similar); familiarity with machine learning concepts, JSON, or low-code platforms is a plus
• Strong knowledge of cloud technologies (AWS, Google Cloud, or Microsoft/Azure); experience with Microsoft programs or products is desirable
• Solid understanding of networking, telecommunications, and cybersecurity fundamentals
• Familiarity with consultative and modern selling methodologies
• Ability to engage decision-makers and establish clear, actionable next steps
• Experience managing and progressing sales pipeline / opportunities
• Strong documentation skills for tracking consultations and CRM records
• Proficiency with Outlook, Microsoft 365, and web conferencing platforms
• Strong written and verbal communication skills

Key Responsibilities

• Lead customer consultations and sales presentations to position software and cloud solutions
• Act as a technical advisor during pre-sales conversations — answering questions, clarifying pricing/bundles, and identifying customer needs
• Prepare and deliver technical proposals and presentations that support the sales cycle
• Identify and analyze customer needs to build strategies that competitively address demands
• Document every customer interaction in CRM, capturing the value delivered for future reference by partners and the broader team
• Manage and progress pipeline opportunities, following up on consultations to help move deals toward close
• Advise internal sales teams on technical aspects of products while aligning with customer goals
• Provide internal training sessions to strengthen product understanding across the team
• Build relationships with decision-makers at various levels to strengthen stakeholder engagement

Important to Know

• This is a 100% on-site position; it is not advertised or contracted as hybrid or remote.