Specialist OTC

DHL Group; Bogotá; On-site; COP 40,000,000 - 70,000,000; Full time

Job summary

DHL Global Forwarding is seeking a Specialist (Finance) OTC to manage cash receipts, bank reconciliations and payment support for clients. The role requires precision in recording transactions, strong Excel skills and effective collaboration with treasury and client teams.

The candidate will handle daily cash applications, ensure timely invoice matching, and provide accurate reports on cash activities to analysts.

Qualifications

• 2+ years of experience in accounts payable processes.
• Strong MS Excel and MS Office skills.
• Customer service and communication skills.

Responsibilities

• Record in the system all cash receipts, bank transfers and supports daily.
• Request and/or confirm payment supports to customers as needed.
• Review banking portal information with proper custody and control.
• Ensure cash receipts are recorded by the deadline and correctly allocated to invoices.
• Download bank statements and identify mismatches.
• Escalate mismatched items and monitor bank reconciliations with available tools.
• Provide status updates on cash receipts to analysts for registration support.
• Support account reconciliations and adjustments with Treasury and external clients as applicable.
• Assist with return of credit balances where applicable.
• Follow up on pending cash receipts for purging.

Skills

Excel

Customer service

Teamwork

Autonomy

Accounts payable

Education

Finance/Accounting degree

Job description

Location: GSC BOG

Ensure the correct recording of payments made by the client, manage and debug the cases received in compliance with the KPIs.

Title: Specialist (Finance) OTC

Location: GSC BOG

Ensure the correct recording of payments made by the client, manage and debug the cases received in compliance with the KPIs.

Key Responsibilities

• Ensure the recording in the system of all cash receipts, bank transfers and/or supports, according to the correct daily identification daily.
• Request and/or confirm payment supports to customers as the case may be.
• Consult the information of the banking portals assigned to him/her, with due custody and reserve.
• Ensure the application according to the cash receipts created within the deadline and the actual detail of the invoices that the customer is canceling to be able to allocate according to support and/or analysis.
• Download bank statement
• Escalate mismatched items
• Monitor with the existing tools the bank reconciliations to perform the corresponding update and debugging. Not applicable for all countries
• Report the status of the Cash Receipts, in order to provide adequate support for each analyst to confirm the registration of the requests in case of lack of support.
• Provide adequate support in relation to account reconciliations, assignment adjustments, receipt revisions with Treasury, reconciliation with the external client, as applicable, according to the case external customer as appropriate, according to the information recorded by the system..
• Review, perform and ensure, the effective return of credit balances, Applies only to certain countries.
• Follow up on the report of pending cash receipts request for purging.

Skills / Requirements

• Students/Professionals in fields such as public accounting, finance, business administration, or financial management.
• A minimum of 2 years of experience managing accounts payable processes.
• Good level of MS Excel and other MS Office tools.
• Customer service and communication skills.
• Teamwork and autonomy