Specialist OTC

Deutsche Post; Bogotá; On-site; COP 40,000,000 - 56,000,000; Full time

Job summary

Deutsche Post in Bogotá is seeking a Specialist (Finance) OTC to ensure correct recording of client payments and manage cases in line with KPIs.

You will handle cash receipts, bank transfers, support requests, banking portals data, and reconciliations, coordinating with analysts and Treasury as needed. This role requires 2+ years in accounts payable and strong Excel skills, with a proactive, autonomous, team-oriented approach.

Qualifications

• Students/Professionals in fields such as public accounting, finance, business administration, or financial management.
• A minimum of 2 years of experience managing accounts payable processes.
• Good level of MS Excel and other MS Office tools.
• Customer service and communication skills.
• Teamwork and autonomy.

Responsibilities

• Record in the system all cash receipts, bank transfers and supports with correct daily identification.
• Request and/or confirm payment supports to customers as applicable.
• Consult information from banking portals with proper custody.
• Ensure cash receipts are posted by the deadline and match invoice details for allocation.
• Download bank statements.
• Escalate mismatched items.
• Monitor bank reconciliations and perform updates and debugging as needed.
• Report the status of Cash Receipts to support analysts.
• Provide support for account reconciliations and Treasury-related tasks as applicable.
• Review and ensure the return of credit balances when required.
• Follow up on pending cash receipts for purging.

Skills

MS Excel

Customer service

Teamwork

Autonomy

Communication skills

Education

Public accounting/Finance/Business Administration

Job description

Title: Specialist (Finance) OTC

Location: GSC BOG

Ensure the correct recording of payments made by the client, manage and debug the cases received in compliance with the KPIs.

Key Responsibilities

• Ensure the recording in the system of all cash receipts, bank transfers and/or supports, according to the correct daily identification daily.
• Request and/or confirm payment supports to customers as the case may be.
• Consult the information of the banking portals assigned to him/her, with due custody and reserve.
• Ensure the application according to the cash receipts created within the deadline and the actual detail of the invoices that the customer is canceling to be able to allocate according to support and/or analysis.
• Download bank statement
• Escalate mismatched items
• Monitor with the existing tools the bank reconciliations to perform the corresponding update and debugging. Not applicable for all countries
• Report the status of the Cash Receipts, in order to provide adequate support for each analyst to confirm the registration of the requests in case of lack of support.
• Provide adequate support in relation to account reconciliations, assignment adjustments, receipt revisions with Treasury, reconciliation with the external client, as applicable, according to the case external customer as appropriate, according to the information recorded by the system..
• Review, perform and ensure, the effective return of credit balances, Applies only to certain countries.
• Follow up on the report of pending cash receipts request for purging.

Skills / Requirements

• Students/Professionals in fields such as public accounting, finance, business administration, or financial management.
• A minimum of 2 years of experience managing accounts payable processes.
• Good level of MS Excel and other MS Office tools.
• Customer service and communication skills.
• Teamwork and autonomy