Specialist GBS HR Services

Adidas; Bogotá ciudad; Presencial; COP 40.000.000 - 60.000.000; Jornada completa

Descripción de la vacante

Adidas Bogotá is seeking a detail-oriented HR Services professional to perform general administration for defined HR processes, support some payroll activities, and serve as a contact for HR stakeholders across a multinational team.

You will work with SAP HR/OM, SuccessFactors, and other HR systems; produce reports; handle inquiries; and ensure compliance with laws and company policies while contributing to continual improvements in HR Services.

Formación

• Strong analytical thinking and attention to detail required.
• Experience in HR systems (SAP HR/OM) and MS Office.
• Fluent English (B2) and ability to work in a multinational environment.
• Good customer service mindset and ability to handle inquiries.
• Ability to adapt to HR processes and improve workflows.

Responsabilidades

• Perform general administration within HR Services for defined processes and programs.
• Be a contact person for HR stakeholders regarding HR Services processes.
• Maintain systems using SAP, SuccessFactors and other HR tools.
• Create reports and manage employee system requests.
• Handle inquiries via ticketing, phone, and email.
• Support digitalization and process improvements within HR Services.
• Ensure compliance with laws and company policies in HR data management.

Conocimientos

Analytical skills

Detail-oriented

Team player

Customer focus

International mindset

Pressure management

English proficiency

Educación

University degree or Commercial education

Herramientas

SAP HR/OM

MS Office

Descripción del empleo

Purpose & Overall Relevance for the Organization:

At adidas, we have a clear purpose: “Through sport, we have the power to change lives.” This guiding principle shapes how we operate as a company, how we collaborate with our partners, how we create our products, and how we connect with our consumers. Our values represent essential behaviors and mindsets, reflecting the “You Got This” attitude we strive to see in every team member.

This same purpose and mindset are at the heart of Global Business Services (GBS) the team that delivers consistent, end-to-end business solutions across adidas. By driving process excellence and operational efficiency, GBS enables our partners to focus on what matters most: creating impact.

Within the framework of HR Services, we are providing excellent services and business competence regarding all HR Services related processes. As HR Services strives to combine competent and professional business partnering with a constant enhancement of services in an efficient and value-adding way, the role is vitally supporting this target by following key responsibilities.

Key Responsibilities:

• Perform general administration within the HR Services team for all defined processes, tools and programs and processes, such as: Hired to Retire, Social security, filing, document management, leaves and absences, benefits administration, etc., and support some payroll activities.
• Be a contact person for the HR community and relevant stakeholders regarding the respective HR Services processes and challenges.
• Maintain system wide through SAP, Success Factors, and other relevant HR systems
• Perform reports and manage employee's systems requests
• Handle standard inquiries & support through ticket service or via phone, email.
• Timely execute assigned tasks and issues according to defined processes, timetables, and service levels in compliance.
• Support and administer the digitalization within HR Services
• Identify improvement potential in all HR Services processes and administer the implementation of the improvements.
• Support in the preparation of data and system audits and execute accordingly.
• Provide consistent information to employees on HR Services topics according to the process and knowledge data base
• Contribute to continuous improvement of HR Services procedures, processes and systems and respective documentation
• Ensure correct execution of laws and regulations with regards to specific employee master data and organizational data according to defined procedures
• Suggest modification of systems and processes to ensure correct execution of laws and compliance to company policies
• Providing input for creation of user manuals and process mappings
• Providing input for communication of standards, procedures and processes to employees, internal customers.
• Participate regularly in workshops and meetings held by subject matter experts within HR Services.

Key Relationships:

• HR Services and Payroll teams
• HR Business Partners and Expert Teams: Rewards, Talent Acquisition
• External authorities, consultants, and suppliers
• Cross Functional Partners including Local Finance, GBS, Legal and Internal Controls

Requisite Education and Experience / Minimum Qualifications:

• University degree or Commercial education
• 3+ years relevant working experience in a multi-national environment, preferably within HR
• Good level of affinity to and experience with HR and Business computing solutions, with SAP HR/ SAP OM knowledge
• Good knowledge of MS-Office applications
• Very good analytical skills and detail-oriented work style
• Team player mentality
• Strong customer focus and service minded
• International mind-set; first experience as part of a geographically & culturally diverse team
• Ability to work under pressure as well as prioritizes and completes tasks in order of importance
• Very good command of English B2