Solution Architect Salesforce CRM

Salvatech; Colombia; A distancia; COP 180.000.000 - 210.000.000; Jornada completa

Descripción de la vacante

Salvatech is seeking a senior Solution Architect, CRM (Salesforce), to lead core CRM implementations for U.S.-based clients from Colombia in a 100% remote setup. The role requires 5+ years of Salesforce experience and hands-on design across Sales, Service, and Experience Cloud.

You will design scalable architectures, drive discovery, validate designs, and ensure go-live. Collaborating with a Project Manager, you’ll own the solution and ensure on-time, within-scope delivery.

Formación

• 5+ years of Salesforce experience on Salesforce projects (Implementation Consultant, Business Analyst, Solution Architect, or Systems Consultant).
• Proven experience leading core CRM implementations (Sales, Service, and Experience Cloud).
• Hands-on Salesforce skills with the ability to design across clouds and integrations.
• Professional services background, managing multiple client projects under a billable-hours model.
• Strong business acumen, problem-solving and technical skills.
• Strong presentation and communication skills with confidence engaging U.S.-based clients.
• Advanced English and Spanish, both written and spoken.
• Bachelor's degree or equivalent experience.

Responsabilidades

• Lead discovery and consulting sessions with clients using a consultative approach.
• Lead core CRM implementations across Sales Cloud, Service Cloud, and Experience Cloud.
• Design solutions and technical architecture focused on usability and scalability, with minimal technical debt.
• Document solution designs and secure client approval.
• Oversee and participate in build work and QA, building or testing solutions when needed.
• Partner with the Project Manager to ensure all project tasks are completed on time and within scope.
• Manage implementations through to successful completion, including thorough documentation.
• Conduct solution walkthroughs with clients and support go-live.
• Understand how CRM solutions work with other clouds to design cohesive solutions.

Conocimientos

Salesforce experience

Client-facing

Presentation skills

Communication skills

Business acumen

Educación

Bachelor's degree or equivalent experience

Herramientas

Sales Cloud

Service Cloud

Experience Cloud

Marketing Cloud

Data Cloud

MuleSoft

Descripción del empleo

Salvatech connects Colombian talent with international companies looking for skilled professionals. We help organizations build efficient remote teams while enabling professionals to access global opportunities, providing full support throughout hiring, onboarding, employment management, and local assistance. We combine technology, proximity, and human talent to create partnerships that drive growth and productivity on both sides.

Position Overview

Location: Colombia — 100% Remote

Employment Type: Full-time (40 hours per week)

Schedule: Monday to Friday, 9:00 AM – 6:00 PM (EST)

Work Environment: Client-facing consulting team working with U.S. clients and international professionals

Language: Advanced English and Spanish

Industry: Technology Consulting — Salesforce

Level: Senior (5+ years of Salesforce experience)

Role Summary

As a Solution Architect, CRM (Salesforce), you will join a U.S.-based Salesforce consulting partner that serves small and mid-sized companies in regulated industries. You will lead core CRM implementations across Sales Cloud, Service Cloud, and Experience Cloud, from discovery and solution design to build, quality assurance, and go-live. Working closely with a Project Manager on each engagement, you will own the solution and make sure every key project task gets done, no matter who completes it. This role is ideal for a hands-on Salesforce expert who can lead both technical and business conversations with clients and brings strong listening, communication, and presentation skills.

Key Responsibilities

• Lead discovery and consulting sessions with clients using a consultative approach.
• Lead core CRM implementations across Sales Cloud, Service Cloud, and Experience Cloud.
• Design solutions and technical architecture focused on usability and scalability, with minimal technical debt.
• Document solution designs and secure client approval.
• Oversee and participate in build work and quality assurance, building or testing solutions yourself when needed.
• Partner with the Project Manager to make sure all project tasks are completed on time and within scope.
• Manage implementations through to successful completion, including thorough documentation.
• Conduct solution walkthroughs with clients and support go-live.
• Understand how CRM solutions work together with other clouds, such as Marketing Cloud, to design cohesive solutions.

Qualifications

• 5+ years of Salesforce experience as an Implementation Consultant, Business Analyst, Solution Architect, or Systems Consultant on Salesforce projects.
• Proven experience leading core CRM implementations (Sales, Service, and Experience Cloud).
• Hands-on Salesforce skills, with the ability to design across clouds and integrations.
• Professional services background, managing multiple client projects at the same time under a billable-hours model.
• Strong business acumen, problem-solving, and technical skills.
• Strong presentation and communication skills, with confidence leading sessions with U.S.-based clients.
• Advanced English and Spanish, both written and spoken.
• Bachelor's degree or equivalent experience.

Nice to Have

• Health Cloud or Life Sciences Cloud expertise.
• Salesforce certifications: Administrator, Platform App Builder, Sales Cloud Consultant, and Service Cloud Consultant.
• General knowledge of Marketing Cloud, Data Cloud, or MuleSoft.
• Experience with Agentforce or AI-related projects.