Shopify Store Operations & QA Specialist

Carepod; Colombia; Presencial; COP 42.000.000 - 65.000.000; Jornada completa

Descripción de la vacante

Carepod is seeking a hands-on Shopify Website Operations Specialist to support our store's day-to-day accuracy, quality, and customer experience. You'll work closely with the Shopify Website Manager to keep the storefront ready for launches and promotions.

This role is more technical than a traditional ecommerce assistant; you should be comfortable with Liquid, HTML, and CSS to make safe updates and to troubleshoot issues independently, ensuring a smooth shopping experience.

Formación

• 2+ years hands-on Shopify or ecommerce website operations experience.
• Strong experience managing products, collections, navigation, pages, promotions, and content in Shopify.
• Good understanding of Shopify themes, sections, templates, and metafields.
• Basic working knowledge of Shopify Liquid, HTML, and CSS.
• Strong website QA and troubleshooting skills.
• Experience working across homepage, PDPs, PLPs, cart, and checkout.
• Comfortable with Shopify apps and third-party integrations.
• Familiarity with GA4 and Shopify Analytics.
• Excellent attention to detail, organization, and written communication.
• Comfortable working independently and within a distributed, fast-moving team.

Responsabilidades

• Manage products, collections, navigation, pages, landing pages, and onsite content
• Set up launches, promotions, discounts, pre-orders, waitlists, and merchandising updates
• Maintain accurate pricing, variants, tags, metafields, images, inventory visibility, and product availability
• Keep homepage, PDPs, collection pages, and navigation accurate and up to date
• Perform regular QA across desktop and mobile
• Test pages, navigation, links, promotions, discounts, cart, and checkout flows
• Identify and troubleshoot broken links, display issues, pricing errors, inventory mismatches, and other storefront problems
• Make basic Shopify theme, Liquid, HTML, and CSS updates
• Test changes made by internal or external developers and clearly document issues that need escalation
• Build and QA website components for product launches and campaigns
• Coordinate with Marketing and Creative to ensure assets, copy, links, products, and landing pages are ready on time
• Confirm promotional pricing, discount logic, availability, and messaging before launch
• Review the website from a customer perspective and flag confusing or broken experiences
• Partner with CX to identify recurring website issues affecting customers
• Monitor basic website performance using Shopify Analytics, GA4, and other available tools
• Maintain QA checklists, SOPs, and website documentation
• Help improve processes so website changes are completed accurately and consistently

Conocimientos

Shopify

Ecommerce operations

QA testing

HTML/CSS

Liquid

GA4

Attention to detail

Independent work

Herramientas

Shopify apps

Third-party integrations

Shopify Liquid

Descripción del empleo

Carepod is seeking a hands-on Shopify Website Operations Specialist to support our store's day-to-day accuracy, quality, and customer experience. You'll work closely with the Shopify Website Manager to keep the storefront ready for launches and promotions.

This role is more technical than a traditional ecommerce assistant; you should be comfortable with Liquid, HTML, and CSS to make safe updates and to troubleshoot issues independently, ensuring a smooth shopping experience.