Senior SRE Lead - Reliability, Automation & Observability

Chubb; Norte; Hybrid; COP 287,954,000 - 447,928,000; Full time

Job summary

Chubb is seeking a hands-on Site Reliability Engineer (SRE) to join our LATAM/North America team. You will troubleshoot, maintain, and improve the reliability of critical applications and infrastructure across on-prem and Azure environments.

You will lead incident response, implement observability, automation, and CI/CD enhancements, and mentor junior engineers while collaborating with regional teams to share best practices. Strong Windows, IIS, .NET, and scripting skills are required.

Qualifications

• 8+ years of hands-on SRE or application support engineering experience.
• Strong troubleshooting for applications and servers (RCA, memory, perf).
• Proficiency in PowerShell, Python, and .NET with automation focus.
• Experience with Windows internals, IIS admin, and deployments.
• Familiar with observability tools and cloud (Azure).
• Excellent communication and ability to work under pressure.

Responsibilities

• Hands-on engineering, troubleshooting, and performance optimization.
• Set up and maintain Windows environments and IIS deployments.
• Deploy and manage apps in on-prem and Azure environments.
• Develop automation scripts to streamline deployments and monitoring.
• Lead incident management, postmortems, and prevention measures.
• Mentor engineers and share reliability best practices.

Skills

SRE experience

Troubleshooting

PowerShell

Python

.NET

IIS administration

Azure

Observability tools

Automation

Communication skills

Tools

AppDynamics

New Relic

OpenTelemetry

Splunk

ELK Stack

Azure Insights

DynaTrace

ScienceLogic

Job description

Chubb is seeking a hands-on Site Reliability Engineer (SRE) to join our LATAM/North America team. You will troubleshoot, maintain, and improve the reliability of critical applications and infrastructure across on-prem and Azure environments.

You will lead incident response, implement observability, automation, and CI/CD enhancements, and mentor junior engineers while collaborating with regional teams to share best practices. Strong Windows, IIS, .NET, and scripting skills are required.