Senior Site Reliability Engineer & Tech Lead

ToolsGroup Inc.

Bogotá

On-site

COP 110,000,000 - 180,000,000

Full time

3 days ago
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Job summary

ToolsGroup is seeking an experienced Site Reliability Engineer to lead IT service operations and act as senior escalation for production services. You will diagnose distributed systems, automate recurring work, and drive reliability improvements while collaborating with IT/Ops, Engineering, Product, Security, Support, and business teams.

You will manage Windows and Linux environments, Kubernetes workloads, and cloud infrastructure (Azure/OCI).

Qualifications

  • Proven production engineering experience with high-availability services.
  • Direct ownership of high-severity incidents with post-incident actions.
  • Strong troubleshooting across Windows/Linux, networking, DNS, and cloud.
  • Hands-on cloud ops in Azure or OCI.
  • Automation and IaC using PowerShell, Python, Terraform, and CI/CD.

Responsibilities

  • Lead major incidents from impact assessment to recovery and communication.
  • Troubleshoot issues across Windows/Linux, Kubernetes, cloud, and databases.
  • Operate and improve Azure/OCI or similar cloud environments.
  • Define and improve SLI/SLO, observability, and recovery readiness.
  • Automate tasks with PowerShell, Python, IaC, and CI/CD pipelines.
  • Align technical decisions with business priorities and ownership.

Skills

SRE / Production Engineering
Incident ownership
Windows / Linux troubleshooting
Cloud operations (Azure / OCI)
Kubernetes / Containers
Observability / Telemetry
Automation / IaC (PowerShell, Python,
CI/CD tooling
Identity & access management (AD, Enra
Leadership / mentoring

Tools

PowerShell
Python
Terraform
Azure
OCI

Job description

ToolsGroup is seeking an experienced Site Reliability Engineer to lead IT service operations and act as senior escalation for production services. You will diagnose distributed systems, automate recurring work, and drive reliability improvements while collaborating with IT/Ops, Engineering, Product, Security, Support, and business teams.

You will manage Windows and Linux environments, Kubernetes workloads, and cloud infrastructure (Azure/OCI).

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