Senior Site Reliability Engineer

EPAM Systems, Inc.; Colombia; A distancia; COP 12.000.000 - 18.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare benefits

Paid time off and sick leave

Upskilling, reskilling and certificate

Descripción de la vacante

EPAM Systems, Inc. seeks a hands-on Senior Site Reliability Engineer to maintain and enhance a Java services ecosystem, strengthening reliability, observability, and operational readiness.

You will partner with engineering stakeholders, contribute during on-call efforts, and drive measurable SLO improvements. Responsibilities include on-call support for Java backend services, incident resolution, and improving runbooks, metrics, and dashboards.

Formación

• 3+ years of SRE/DevOps experience supporting production services.
• On-call experience for backend service ecosystems.
• Hands-on AWS experience.
• Solid DynamoDB and ElastiCache experience.
• Strong Git skills for code changes and reviews.
• Gradle experience in Java service environments.
• Strong observability and troubleshooting skills in distributed systems.
• Clear written English communication for incident updates.

Responsabilidades

• Provide on-call support for Java backend services during business hours.
• Troubleshoot complex distributed system issues using logs and telemetry.
• Identify root causes and drive incident resolution through actionable changes.
• Prepare and deploy patches addressing cloud infrastructure issues.
• Define and improve service metrics and dashboards to assess platform health.
• Improve reliability and observability posture for key services.
• Create and refine runbooks for standardized operational response.
• Track and improve SLOs through repeatable processes.
• Submit code changes that improve SLOs when errors occur.
• Communicate operational issues clearly in writing during incidents.

Conocimientos

SRE

DevOps

Incident response

On-call

Herramientas

AWS

DynamoDB

ElastiCache

Git

Gradle

Kubernetes

Terraform

Grafana

New Relic

Kafka

Descripción del empleo

We are seeking a hands-on Senior Site Reliability Engineer to maintain, enhance, and support a Java services ecosystem while strengthening reliability, observability, and operational readiness. You will partner closely with engineering stakeholders, contribute during on-call efforts, and drive measurable SLO improvements.ResponsibilitiesProvide on-call support for Java backend services during business hoursTroubleshoot complex distributed system issues using logs and telemetryIdentify root causes and drive incident resolution through actionable changesPrepare and deploy patches to address cloud infrastructure issuesDefine and improve service metrics and dashboards to assess platform healthImprove reliability and observability posture for key servicesCreate and refine runbooks to standardize operational responseTrack and improve SLOs through repeatable processesSubmit code changes that improve SLOs when errors occurCommunicate operational issues clearly and concisely in writing during incidentsRequirements3+ years of SRE/DevOps experience supporting production servicesStrong on-call support experience for backend service ecosystemsProven incident response skills using logs and telemetry to find root causesHands-on Amazon Web Services experienceSolid Amazon DynamoDB experienceSolid Amazon ElastiCache experienceStrong Git skills for contributing and reviewing code changesWorking Gradle knowledge in Java service environmentsStrong observability and troubleshooting skills in distributed systemsClear written communication skills for live incident updatesFast learning ability to absorb information quickly and apply it under pressureEnglish proficiency: B2 Upper-IntermediateNice to haveKubernetes experienceTerraform experienceGrafana dashboarding experienceNew Relic monitoring experienceApache Kafka experienceWe offerInternational projects with top brandsWork with global teams of highly skilled, diverse peersHealthcare benefitsEmployee financial programsPaid time off and sick leaveUpskilling, reskilling and certification coursesUnlimited access to the LinkedIn Learning library and 22,000+ coursesGlobal career opportunitiesVolunteer and community involvement opportunitiesEPAM Employee GroupsAward-winning culture recognized by Glassdoor, Newsweek and LinkedInEPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.