Senior SRE: Reliability, Observability & On-Call Leader

EPAM Systems, Inc.; Colombia; A distancia; COP 12.000.000 - 18.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare benefits

Paid time off and sick leave

Upskilling, reskilling and certificate

Descripción de la vacante

EPAM Systems, Inc. seeks a hands-on Senior Site Reliability Engineer to maintain and enhance a Java services ecosystem, strengthening reliability, observability, and operational readiness.

You will partner with engineering stakeholders, contribute during on-call efforts, and drive measurable SLO improvements. Responsibilities include on-call support for Java backend services, incident resolution, and improving runbooks, metrics, and dashboards.

Formación

• 3+ years of SRE/DevOps experience supporting production services.
• On-call experience for backend service ecosystems.
• Hands-on AWS experience.
• Solid DynamoDB and ElastiCache experience.
• Strong Git skills for code changes and reviews.
• Gradle experience in Java service environments.
• Strong observability and troubleshooting skills in distributed systems.
• Clear written English communication for incident updates.

Responsabilidades

• Provide on-call support for Java backend services during business hours.
• Troubleshoot complex distributed system issues using logs and telemetry.
• Identify root causes and drive incident resolution through actionable changes.
• Prepare and deploy patches addressing cloud infrastructure issues.
• Define and improve service metrics and dashboards to assess platform health.
• Improve reliability and observability posture for key services.
• Create and refine runbooks for standardized operational response.
• Track and improve SLOs through repeatable processes.
• Submit code changes that improve SLOs when errors occur.
• Communicate operational issues clearly in writing during incidents.

Conocimientos

SRE

DevOps

Incident response

On-call

Herramientas

AWS

DynamoDB

ElastiCache

Git

Gradle

Kubernetes

Terraform

Grafana

New Relic

Kafka

Descripción del empleo

EPAM Systems, Inc. seeks a hands-on Senior Site Reliability Engineer to maintain and enhance a Java services ecosystem, strengthening reliability, observability, and operational readiness.

You will partner with engineering stakeholders, contribute during on-call efforts, and drive measurable SLO improvements. Responsibilities include on-call support for Java backend services, incident resolution, and improving runbooks, metrics, and dashboards.