Senior ServiceNow Engineer - Multi-Cloud, Remote

Medium

Colombia

Presencial

COP 313.195.000 - 626.390.000

Jornada completa

14 días+

Generador de candidaturas

Transforma esta oferta en una entrevista — un currículum y una carta de presentación creados pensando en lo que quiere el empleador.

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Ventajas ofrecidas por este puesto de trabajo

Health benefits

401K retirement plan

Paid time off

Descripción de la vacante

Synergy ECP seeks Senior ServiceNow Engineers to support a hybrid cloud environment across multi-cloud platforms (AWS, Azure GCC-High, Google Cloud) and on-premises. You will work with DevSecOps, ensure secure operations, and deliver high-quality ServiceNow solutions.

Must have 5-10+ years in ServiceNow/IT and relevant education. The role emphasizes collaboration, documentation, and agile teamwork, with compensation reflecting a broad salary range and comprehensive benefits.

Formación

5-10+ years of related software development, ServiceNow, or IT experience.
Bachelor's, Master's, or MBA in a related field (CS/Engineering/IT/ STEM).
Expertise with ServiceNow utilizing CI/CD, test automation, and/or DevSecOps practices.
Strong administrative and engineering rigor.
Experience verifying and validating ServiceNow and integrated systems, including end-to-end and regression testing.
Experience with cloud architecture (AWS preferred; Azure acceptable).
Strong technical documentation skills.
Familiarity with Agile methodologies.
Ability to decompose work into Jira stories.
Experience with DevOps tools such as Foreman, Terraform, Jenkins, and GitLab.
Experience with Selenium and automated test plan development for security and functional requirements.
Knowledge of customer security requirements and processes.
Experience maintaining and supporting ServiceNow components.
Experience with ServiceNow Discovery, Flow Designer, and SAM.
Experience with DevSecOps testing practices.
Strong understanding of Active Directory and LDAP.
Strong understanding of security requirements in secure environments.
Experience configuring monitoring and visualization tools such as Grafana and Splunk with ServiceNow.

Responsabilidades

Create, deploy, and maintain ServiceNow infrastructure and related APIs for customer applications in an AWS cloud-based environment.
Create and maintain complex roles and permissions within ServiceNow to ensure data integrity and security.
Utilize DevSecOps tools including Foreman, GitLab, and Selenium to deploy, upgrade, and maintain platform changes.
Architect and maintain IdAM, Active Directory, and LDAP resources integrated with ServiceNow.
Work within complex modern cloud architectures.
Create and update technical documentation, including user guides, how-to guides, and infrastructure diagrams.
Prepare technical presentations for government stakeholders and senior leadership.
Collaborate effectively in a team environment.
Develop automated testing plans.
Support infrastructure spanning Linux and Windows environments.
Communicate effectively with technical and non-technical stakeholders, management, and customers.
Apply strong troubleshooting and problem-solving skills.
Instill engineering rigor, including configuration management and testing.
Contribute as part of an Agile Scrum development team.