Senior Revenue Operations Analyst

Roca Alliances; Medellín; On-site; COP 60,000,000 - 90,000,000; Full time

Benefits offered by this job

Permanent contract

Private health insurance

Job summary

Roca Alliances is seeking a Senior Revenue Operations Analyst in Medellín, Colombia to partner with Revenue leaders and deliver analytics, insights, and operational improvements for GTM performance. You will work with Sales, Data Engineering and Finance to drive data-driven planning and execution in a fast-paced environment.

The role requires 3–5 years in revenue/sales operations, strong SQL and Salesforce expertise, and fluency in English.

Qualifications

• Bachelor's degree in business, finance, analytics or a related field.
• 3–5 years of experience in revenue operations, sales operations or related analytics role.
• Power-user Salesforce: reports, dashboards, CRM data integrity and process improvements.
• Strong data analytics skills: advanced Excel/Google Sheets and SQL.
• Understanding of SaaS metrics like ARR snowball, funnel metrics and churn.
• Familiarity with Salesforce, HubSpot and BigQuery.
• Ability to work with data engineering to validate trusted data definitions.
• Excellent communication to present insights to executives in English.

Responsibilities

• Deliver timely sales analytics including daily/weekly performance vs. targets.
• Track core SaaS metrics: ARR snowball, MQLs, conversion, pipeline and churn.
• Collaborate with tech and data teams to build automated reporting and dashboards from data warehouse (BigQuery) and BI tools.
• Ensure Salesforce data integrity and suggest process improvements.
• Maintain analytics for monthly/quarterly business reviews for executives.
• Identify operational issues and design cross-team solutions for revenue acceleration.

Skills

Data analysis

Executive communication

English proficiency

Attention to detail

Cross-functional teamwork

Education

Bachelor's degree in business/finance/analytics

Tools

Salesforce

BigQuery

HubSpot

SQL

Excel/Google Sheets

Job description

Medellin, Colombia | Posted on 10/14/2026

At Roca Alliances Our mission is to inspire nearshore outsourcing to Latin America, as our expertise is providing customized services to help companies from the U.S., Canada, and Europe expand their operations through guided entry with our consolidated experience in the Latin American region. We are an expert recruitment firm, connecting top talent with leading global companies. We deliver tailored hiring solutions to ensure the perfect match for each role. With deep insight into industry trends, we drive targeted, efficient recruitment that builds long-lasting partnerships and supports business growth. Our mission is to inspire and help businesses thrive by delivering the right professionals to meet their needs.

Job Description

About the client

Our client is a global SaaS company building field service management software for trades and service businesses around the world. It runs on a subscription model and has teams in Australia, the United Kingdom and North America.

About the role

The Senior Revenue Operations Analyst partners with Sales and Revenue leaders, providing timely analytics, business insights and operational improvements that drive performance against key KPIs. You will be a trusted business advisor to Revenue and Data Engineering leaders, bringing operational rigor to go-to-market planning and execution.

What you'll do

• Deliver timely sales analytics, including daily and weekly performance against targets.
• Track and report on core SaaS funnel metrics: ARR snowball, MQLs, conversion, pipeline and churn.
• Work with technology and data teams to build automated reporting and operational dashboards from the data warehouse (BigQuery) and BI tools.
• Ensure system integrity in Salesforce and recommend improvements to efficiency, process consistency and reporting.
• Maintain the analytics behind monthly and quarterly business reviews for the Executive Leadership Team.
• Identify operational issues and work across teams to design solutions that help revenue teams run more smoothly.

Tech environment

Requirements

Required

• 3–5 years of experience in revenue operations, sales operations or a related analytical role.
• Bachelor's degree in business, finance, analytics or a related field.
• Power-user Salesforce experience: building reports, dashboards and list views, maintaining CRM data integrity and recommending process and reporting improvements.
• Strong data and analytics skills, including advanced Excel / Google Sheets (VLOOKUP, SUMIFS, COUNTIFS, pivot tables) and SQL.
• Understanding of SaaS reporting metrics and methodologies such as ARR snowball, funnel metrics and retention / churn.
• Familiarity with platforms such as Salesforce, HubSpot and BigQuery.
• Comfort working with data engineering to validate, document and maintain trusted data definitions and pipelines in the data warehouse.
• Excellent communication skills to turn complex data into clear, executive-ready insights, with advanced English.
• High attention to detail, strong ownership and the ability to manage multiple priorities in a fast-paced environment.

Strongly preferred

• Experience with AI-assisted analytics tools (e.g., AI-generated SQL, Claude Code or similar).
• Permanent contract (contrato a término indefinido) with all legal benefits
• Private health insurance (medicina prepagada)