Senior Manager, Solutions Builder

Salesforce; Colombia; Presencial; COP 180.000.000 - 210.000.000; Jornada completa

Descripción de la vacante

Salesforce is seeking a Portfolio Leader to directly manage and grow a cross-functional team of AI specialists deploying Agentforce solutions in complex customer environments. This is a hands-on leadership role, not a traditional manager, acting as a multiplier on the agentic frontier.

You will lead two specialist functions—Forward Deployed Engineers and Deployment Strategists—working with customers to co-build and scale agentic AI solutions across large accounts or multiple engagements.

Formación

• 4+ years of direct people management or high-impact technical leadership.
• Deep architectural understanding of AI, LLMs, and the Salesforce ecosystem.
• Hands-on experience with enterprise software implementation, data modeling, API integration, and AI deployments.

Responsabilidades

• Delivery Team Coordination: own capacity planning, talent acquisition, and staffing for cross-functional squads.
• AI-Augmented Leadership: ship solutions using AI tools; foster an inclusive, high-energy engineering culture.
• Direct Product Influence: collaborate with Product and Engineering on pilot programs and beta rollouts.
• Guide Enterprise Implementations: remove deployment barriers and codify repeatable delivery methodologies.
• Customer & Business Impact: build executive relationships and ensure adoption of Agentforce at scale.

Conocimientos

Leadership

AI/LLMs

Enterprise software

API integration

Data modeling

Salesforce ecosystem

Herramientas

Cursor

Claude

Salesforce Vibes

Descripción del empleo

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role

Production leadership required. Builder mindset non-negotiable.

Salesforce is hiring a Portfolio Leader to directly manage and grow a team of technical AI specialists deploying Agentforce solutions inside complex customer environments. This is a hands-on leadership role for someone who can drive engineering excellence while operating at the executive level. This is not a traditional people manager, but a mission-critical multiplier on the agentic frontier. You will lead a blended delivery team made up of two specialist functions: Forward Deployed Engineers (Technical Builders - who design, build, and deploy AI Agents directly in customer environments) and Deployment Strategists (Strategic Builders - customer-facing advisors who shape AI strategy, define use cases, and drive adoption). Together, these teams work alongside customers to co-build and deliver agentic AI solutions on a single large enterprise account or across multiple engagements simultaneously. You'll set the engineering standards, unblock complex customer deployments, and scale the talent that's shipping production AI today.

The Builder Leadership Experience

Delivery Team Coordination: You own the capacity planning, talent acquisition, and staffing that ensures your cross-functional squads have the horsepower to deploy Agentforce at enterprise scale.

AI-Augmented Leadership: Your team ships solutions using a best-in-class suite of AI tools (Cursor, Claude, and Salesforce coding products like Vibes). You will foster an inclusive, high-energy, and psychologically safe engineering culture where builders iterate fast and continuously level up.

Direct Product Influence: You stand at the center of the product feedback loop. Partner directly with the Product and Engineering organizations on pilot programs and beta rollouts, turning raw field insights from high-stakes deployments into features on the Agentforce core roadmap.

What You’ll Actually Be Building & Execution

Leadership & Team Excellence

Scale Elite Talent: Recruit, mentor, and develop the next wave of Technical and Strategic Builders. Drive technical excellence, structure career growth, and foster an environment where shipping high-quality, production-ready systems is the norm.

Maintain Operational Velocity: Monitor key delivery metrics, coach your teams on optimization, and run hard on complex customer escalations. You ensure your teams move from sketch to deployable in weeks, not months.

Technical Strategy & Authority

Ultimate Technical Authority: Serve as the final technical escalation point for your portfolio. Maintain deep architectural judgment across the Salesforce platform, advanced LLM techniques, data pipelines, and agentic orchestration.

Guide Enterprise Implementations: Unblock complex data readiness, tool integration, and multi-agent orchestration challenges. Step in directly to help your teams assess customer technical readiness, remove deployment barriers, and codify standardized, repeatable delivery methodologies.

Customer & Business Impact

Drive Agentic Adoption: Build and anchor strong executive-level relationships within your customer portfolio, ensuring flawless Agentforce activation, rollout, and sustained production value.

Accelerate Portfolio Performance: Operationally run your account portfolio with engineering rigor - monitoring health, delivery velocity, and core consumption metrics to accelerate progress toward customer business outcomes.

Cross-Functional Alignment: Partner lock-step with Services, Account Success, and Product teams to help enterprises activate and consume Agentforce quickly, moving customers from pilot to production at hyper-speed.

You’re Our Builder Lead If…

You Have Proven Leadership: 4+ years of direct people management or high-impact technical leadership steering cross-functional engineering or technical teams. You have a track record of hiring, mentoring, and scaling technical talent.

You Bring Advanced Technical Depth: Deep architectural understanding of AI, LLMs, and the Salesforce ecosystem. You have hands-on experience with enterprise software implementation, data modeling, API integration, and AI deployments.