Senior DevOps & Systems Specialist

Abbott Laboratories; Bogotá; Presencial; COP 100.440.000 - 167.400.000; Jornada completa

Descripción de la vacante

Abbott is seeking a Senior DevOps & Systems Specialist for a Bogotá, Colombia role. You will develop validation documentation for new and existing applications, administer ALM/DevOps tools, and provide tiered support to developers and testers across enterprise systems.

You’ll collaborate with vendors, maintain monitoring, and establish technology standards while ensuring regulatory compliance with FDA requirements and Abbott policies.

Formación

• Bachelor’s degree in a technical discipline or equivalent experience.
• 5+ years of technical IT experience.
• 5+ years of document drafting experience in English.
• Extensive knowledge of R&D applications including: Source control, CI/CD, Defect tracking, ALM systems.

Responsabilidades

• Develop validation related documentation for new and existing applications in ServiceNow.
• Create and route architectural design, requirements specifications, and test sets including tracing of requirements through test in ALM.
• Administer ALM and DevOps solutions, source code control systems, CI/CD platforms, requirements management tools, defect tracking systems, cloud technologies, and other collaborative solutions supporting business partners.
• Provide technical support to Developers, Testers, and Engineers.
• Deliver high‑touch, one‑on‑one business assistance for new projects, enhancements, and general support needs.
• Provide Level 1 and Level 2 support for ServiceNow incidents and work orders.
• Collaborate with vendors to resolve issues beyond Level 2 support.
• Maintain server and client software updates.
• Manage server and application‑level monitoring.
• Oversee additional application capabilities and integrations with other enterprise systems.
• Maintain documentation for supported applications for Abbott teams.
• Communicate clearly and proactively with business partners and IT teams.
• Establish technology standards for new and existing systems and recommend improvements where appropriate.
• Review, analyze, and modify business application systems including configuration, testing, debugging, and implementation.
• Create robust test designs, develop test cases, and execute/document test activities.
• Support existing applications and resolve both business and technical issues.
• Stay informed of technology trends and emerging solutions to advise management on opportunities for improvement.
• Communicate effectively with management to ensure understanding of capabilities, opportunities, and limitations of information systems.
• Follow system change control processes and procedures.
• Comply with FDA regulations, other regulatory requirements, and all company policies, procedures, processes, and task assignments.

Conocimientos

DevOps

Technical IT experience

English communication

Educación

Bachelor’s degree in a technical discipline

Herramientas

Jenkins

Jira

Codebeamer

Confluence

DOORS

Nexus

Descripción del empleo

JOB DESCRIPTION: Senior DevOps & Systems Specialist

At Abbott, we promote equal opportunity. We encourage persons with disabilities to apply, ensuring an inclusive and accessible recruitment process. Applicants must have a valid disability certificate issued by an authorized entity to ensure appropriate support and accommodations throughout the selection process.

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life.

You will have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This is a role based in Bogotá, Colombia.

What You’ll Do

• Develop validation related documentation for new and existing applications in ServiceNow.
• Create and route architectural design, requirements specifications, and test sets including tracing of requirements through test in Open Text ALM.
• Administer ALM and DevOps solutions, source code control systems, CI/CD platforms, requirements management tools, defect tracking systems, cloud technologies, and other collaborative solutions supporting business partners.
• Provide technical support to Developers, Testers, and Engineers.
• Deliver high‑touch, one‑on‑one business assistance for new projects, enhancements, and general support needs.
• Provide Level 1 and Level 2 support for ServiceNow incidents and work orders.
• Collaborate with vendors to resolve issues beyond Level 2 support.
• Maintain server and client software updates.
• Manage server and application‑level monitoring.
• Oversee additional application capabilities and integrations with other enterprise systems.
• Maintain documentation for supported applications for Abbott teams.
• Communicate clearly and proactively with business partners and IT teams.
• Establish technology standards for new and existing systems and recommend improvements where appropriate.
• Review, analyze, and modify business application systems including configuration, testing, debugging, and implementation.
• Create robust test designs, develop test cases, and execute/document test activities.
• Support existing applications and resolve both business and technical issues.
• Stay informed of technology trends and emerging solutions to advise management on opportunities for improvement.
• Communicate effectively with management to ensure understanding of capabilities, opportunities, and limitations of information systems.
• Follow system change control processes and procedures.
• Comply with FDA regulations, other regulatory requirements, and all company policies, procedures, processes, and task assignments.
• Maintain positive and collaborative communications with employees, customers, contractors, and vendors.
• Perform other related duties and responsibilities as assigned.

Required Qualifications

• Bachelor’s degree in a technical discipline or equivalent experience.
• 5+ years of technical IT experience.
• 5+ years of document drafting experience in English.
• Extensive knowledge of R&D applications including: Source control: AccuRev, Bitbucket CI/CD: Jenkins Defect tracking: Jira Requirements: Codebeamer, ALM, DOORS Risk: Codebeamer Test: ALM, Codebeamer, PTC RV&S Code repositories: Nexus Static analysis: Coverity Knowledge of R&D hardware platforms including Windows, Unix/Linux, and Microsoft Azure.
• Strong process knowledge and ability to communicate effectively with team members, business partners, and leadership.
• Experience with application integrations and configuration/maintenance of Commercial‑Off‑The‑Shelf (COTS) solutions.
• Experience with Application Lifecycle Management (ALM) systems.

Preferred Qualifications

• Experience maintaining and administering ALM related products (Jira, Codebeamer, Confluence, or DOORS) and DevOps related products (Bitbucket, Jenkins, Sonatype Nexus) on both VMs and internally hosted Azure environment.
• Extensive experience with workflow design, LDAP configurations, system migrations, database management (MySQL, PostgreSQL), Git, and software packaging/deployment.
• Strong written documentation skills in English.
• Experience collaborating with customers to understand and implement user requirements.
• Ability to perform business process analysis and define configuration requirements.
• Experience developing business process flows and data models for system development or process redesign.
• Extensive experience drafting documents for FDA validation packages.
• Ability to evaluate feasibility studies and cost/benefit analyses and recommend continuation, modification, or discontinuation of proposed projects.
• Experience mapping current processes to future‑state workflows and identifying gaps in functions, outputs, inputs, data conversion strategies, and system controls.
• Experience with Secure LDAP, certificates, architectural design, and upgrade planning.
• Extensive knowledge of scripting languages (Shell, Python, PERL).

Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is N/A In specific locations, the pay range may vary from the range posted.

JOB FAMILY: IT Business Relationship Management

DIVISION: BTS Business Technology Services

LOCATION: Colombia > Bogota : Building II

ADDITIONAL LOCATIONS:

WORK SHIFT: Standard

TRAVEL: No

MEDICAL SURVEILLANCE: Yes

SIGNIFICANT WORK ACTIVITIES: Not Applicable

Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next‑generation diagnostics, life‑changing devices, science‑based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.

The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well‑being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges.

We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings.

An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.

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