Security & Compliance Operations Analyst

IntouchCX; Bogotá ciudad; Presencial; COP 60.000.000 - 90.000.000; Jornada completa

Descripción de la vacante

IntouchCX seeks an Operations Security Analyst to support security programs and audits. The role emphasizes operational execution, monitoring controls, and collaboration with stakeholders.

Attention to detail and the ability to translate security needs into actionable tasks are essential. The position requires a Bachelor’s degree and 1–2 years in related areas, with strong documentation skills and English at B1 or higher.

Formación

• Bachelor’s Degree required.
• 1–2 years in document management, compliance, audits, or process building.
• Proficient with MS Office and Google Workspace.
• Knowledge of ISO standards, PCI DSS, or similar frameworks preferred.
• English proficiency at B1 or higher.

Responsabilidades

• Assist in implementation and maintenance of compliance frameworks and standards.
• Perform internal audits and prepare documentation for external audits.
• Follow up on security standards across programs.
• Prepare incident and status reports with evidence collection and findings.
• Monitor partner assessment progress and raise gaps to security manager.
• Conduct training on compliance, risk, and security for employees.
• Serve as point of contact for security questions from internal teams.

Conocimientos

English proficiency

Attention to detail

Analytical thinking

Educación

Bachelor’s Degree

Herramientas

MS Office

Google Workspace

Descripción del empleo

IntouchCX seeks an Operations Security Analyst to support security programs and audits. The role emphasizes operational execution, monitoring controls, and collaboration with stakeholders.

Attention to detail and the ability to translate security needs into actionable tasks are essential. The position requires a Bachelor’s degree and 1–2 years in related areas, with strong documentation skills and English at B1 or higher.