SAP Logistics L2 Support Specialist

Inchcape Digital Limited

Colombia

Presencial

COP 42.000.000 - 65.000.000

Jornada completa

Hace 2 días

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Descripción de la vacante

Inchcape Digital Limited is seeking an SAP L2 Support Analyst to provide second-level functional support for SAP Logistics across MM, SD, EWM, and related processes. You will investigate incidents, drive improvements, and support end users to align SAP solutions with business needs.

Ideal candidates hold a degree or equivalent experience, SAP Logistics certification is desirable, and you communicate effectively in Spanish and English while collaborating with cross-functional teams to ensure

Formación

Bachelor’s degree or equivalent professional experience.
Experience with SAP Logistics modules in enterprise environments.
Strong analytical and troubleshooting skills.

Responsabilidades

Provide Level 2 functional support for SAP Logistics modules (MM, SD, EWM, VMS).
Analyze and resolve medium- to high-complexity incidents within SLAs.
Identify recurring issues and drive root-cause analysis and improvements.
Create and maintain functional documentation and training materials.
Develop functional specs for enhancements and reports.
Execute functional testing and support UAT.
Collaborate with project teams to transition new solutions into support after go-live.