SAP Logistics L2 Support Analyst — Elevate SAP Operations

Hubclub Go; Colombia; On-site; COP 60,000,000 - 90,000,000; Full time

Job summary

Inchcape is seeking an SAP L2 Logistics Support Analyst to provide second-level functional support for SAP Logistics solutions (MM, SD, EWM, VMS) and related processes. You will analyze incidents, perform root-cause analysis, and drive improvements while supporting end users in a performance-driven environment.

The ideal candidate brings strong SAP Logistics expertise, a proactive problem-solving mindset, and excellent communication skills in Spanish and English to collaborate with business

Qualifications

• Bachelor’s degree or equivalent professional experience.
• SAP Logistics certification is desirable.
• Strong knowledge of SAP Logistics modules MM, SD, EWM, VMS, and related processes.
• Experience supporting SAP Logistics solutions in enterprise environments.
• Strong analytical and troubleshooting skills.
• Experience working in SLA-driven support environments.
• Excellent communication in Spanish and English.
• Ability to collaborate with business users, technical teams, and stakeholders.

Responsibilities

• Provide Level 2 functional support for SAP Logistics modules (MM, SD, EWM, VMS).
• Analyze and resolve medium- and high-complexity incidents within SLAs.
• Identify recurring issues, perform root-cause analysis, and drive improvements.
• Create and maintain functional documentation and training materials.
• Develop functional specs for enhancements, reports, and data processing.
• Execute functional testing and support UAT.
• Coordinate with project teams for smooth go-live transitions.

Skills

SAP Logistics

Analytical skills

Bilingual English/Spanish

Education

Bachelor’s degree or equivalent

SAP Logistics certification desirable

Job description

Inchcape is seeking an SAP L2 Logistics Support Analyst to provide second-level functional support for SAP Logistics solutions (MM, SD, EWM, VMS) and related processes. You will analyze incidents, perform root-cause analysis, and drive improvements while supporting end users in a performance-driven environment.

The ideal candidate brings strong SAP Logistics expertise, a proactive problem-solving mindset, and excellent communication skills in Spanish and English to collaborate with business