Retail Manager

essity; Bogotá ciudad; On-site; COP 90,000,000 - 130,000,000; Full time

Job summary

Essity is seeking an experienced Retail Manager to lead growth across 22 health & wellness stores and a fast-growing e-commerce platform. The role focuses on operational excellence, sustainable sales growth, talent development, and delivering an exceptional omnichannel customer experience.

You will guide regional managers and store leaders, drive revenue, appoint expansion initiatives, and partner with Marketing, Supply Chain, Finance, HR, and Digital teams to achieve objectives.

Qualifications

• Bachelor's degree in Business Administration or Industrial Engineering.
• MBA or postgraduate qualification preferred.
• 8+ years of leadership experience in multi-unit retail.

Responsibilities

• Develop and execute strategies to accelerate revenue growth, profitability, and operational efficiency.
• Own and drive key business metrics.
• Lead regional managers, store leadership teams, and commercial operations across the retail network.
• Identify and execute expansion opportunities, productivity initiatives, and continuous improvement programs.
• Ensure consistent execution of operational standards, visual merchandising, store layout excellence, and superior customer service.
• Partner closely with Marketing, Supply Chain, Finance, Human Resources, and Digital teams to deliver business objectives.
• Foster a high-performance culture focused on accountability, leadership, collaboration, and people development.

Skills

Leadership

Multi-store leadership

Analytical thinking

Commercial acumen

People management

Education

Bachelor's in Business Administration

Bachelor's in Industrial Engineering

MBA preferred

Job description

Retail Manager

About the Role

We are looking for an experienced Retail Manager to lead and accelerate the growth of a dynamic business operating 22 specialized health & wellness stores, supported by a rapidly expanding e-commerce platform. This leadership role is responsible for driving operational excellence, sustainable sales growth, talent development, and best-in-class omnichannel customer experience. The ideal candidate combines strategic vision with strong commercial acumen, analytical rigor, and a proven track record leading high-performing multi-store retail operations.

What You Will Do

• Develop and execute strategies to accelerate revenue growth, profitability, and operational efficiency.
• Own and drive key business metrics.
• Lead regional managers, store leadership teams, and commercial operations across the retail network.
• Identify and execute expansion opportunities, productivity initiatives, and continuous improvement programs.
• Ensure consistent execution of operational standards, visual merchandising, store layout excellence, and superior customer service.
• Partner closely with Marketing, Supply Chain, Finance, Human Resources, and Digital teams to deliver business objectives.
• Foster a high-performance culture focused on accountability, leadership, collaboration, and people development.

Who You Are

• Bachelor's degree in Business Administration, Industrial Engineering or a related discipline. MBA or postgraduate qualification preferred.
• 8+ years of successful leadership experience in multi-unit retail environments.
• Proven experience leading multi-store retail operations.
• Strong commercial and analytical mindset.
• Results-oriented leader with exceptional people management skills.
• Proven ability to drive performance across large-scale retail networks.