Resident Experience Manager

greystar; Colombia; On-site; COP 124,839,000 - 133,756,000; Full time

Benefits offered by this job

Health insurance

PTO & holidays

Sabbatical

401(k) match

Housing discount

Parental leave

Job summary

Greystar is seeking a resident services role focused on delivering exceptional support to residents. You will handle service requests, inquiries about rent and fees, and coordinate communications to promote community satisfaction and retention.

Responsibilities include timely call-backs, coordinating events, ensuring leasing offices and show spaces are ready, and assisting with vendor coordination during emergencies. This position offers competitive benefits and on-site work.

Responsibilities

• Achieves resident satisfaction and retention goals by resolving complaints and answering questions about rent and fees.

Job description

Greystar is seeking a resident services role focused on delivering exceptional support to residents. You will handle service requests, inquiries about rent and fees, and coordinate communications to promote community satisfaction and retention.

Responsibilities include timely call-backs, coordinating events, ensuring leasing offices and show spaces are ready, and assisting with vendor coordination during emergencies. This position offers competitive benefits and on-site work.