Remote Travel Assistance Coordinator

Live the Dash Travel; Colombia; A distancia; COP 94.446.543 - 132.225.160; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work-from-home flexibility

Flexible hours

Access to industry discounts

Growth opportunities

Descripción de la vacante

A growing travel company in Colombia is seeking a motivated Remote Travel Assistance Coordinator to provide exceptional support to clients before, during, and after their trips. In this remote position, you will respond to inquiries, manage itinerary changes, and ensure a smooth travel experience. The ideal candidate will possess strong communication skills and a customer-first mindset, with a passion for travel. This role offers work-from-home flexibility, growth opportunities, and access to travel benefits.

Formación

• Experience in customer support, hospitality, or tourism preferred.
• Comfortable navigating online systems and digital booking tools.
• Reliable and organized.

Responsabilidades

• Respond to client inquiries via email, phone, and messaging systems.
• Process itinerary changes, cancellations, and special travel accommodations.
• Provide accurate guidance on travel requirements and agency policies.

Conocimientos

Strong communication skills

Customer-first mindset

Organized and multitasking

Descripción del empleo

About the job Remote Travel Assistance Coordinator

Position Description

We are looking for a motivated Remote Travel Assistance Coordinator to provide exceptional support to clients before, during, and after their trips. This position plays a key role in ensuring travelers experience stress-free and enjoyable journeys.

Key Responsibilities

Respond to client inquiries via email, phone, and messaging systems

Process itinerary changes, cancellations, and special travel accommodations

Provide accurate guidance on travel requirements and agency policies

Conduct proactive check-ins with clients ahead of travel dates

Efficiently manage and resolve customer concerns with professionalism

Ideal Candidate Profile

Customer-first mindset with strong communication skills

Experience in customer support, hospitality, or tourism preferred

Reliable, organized, and capable of multitasking

Comfortable navigating online systems and digital booking tools

Passionate about travel and delivering excellent service

Work-from-home flexibility

Flexible hours

Training and mentorship

Growth opportunities within a growing travel company

Access to industry discounts and travel benefits