Remote Pre-Sales Solutions Architect - Enterprise CX

Visa Hunt; Colombia; Presencial; COP 180.000.000 - 300.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Remote work

Career growth

Global projects

Relentless performance culture

Descripción de la vacante

Miratech is seeking a Solution Architect to lead pre-sales, designing scalable, secure software solutions for enterprise clients, focusing on cloud-native architecture and CX enablement.

You will collaborate with sales and delivery teams to shape technical proposals across solution areas, including CX and non-CX domains, and explore AI, automation, and data-driven approaches.

This role offers a remote-friendly, global team with growth opportunities and a strong performance culture.

Formación

• University degree in mathematics, computer science, software development, or information technology preferred.
• 10+ years of experience in software engineering, professional services, technical consulting, or solution architecture roles.
• Proficiency with modern architecture patterns, such as microservices, event-driven systems, API-first design, and containerization.
• Exposure to CX technologies or enterprise customer engagement platforms (Genesys, NICE) is highly desirable, but the primary expertise should be in modern software engineering and enterprise solution architecture.

Responsabilidades

• Identify the value proposition for our enterprise clients, develop value propositions, solution proposals.
• Analyzing and gathering business requirements from large and complex client environments and performing required research and investigation to identify and create thorough, accurate technical solution proposals based on client requirements.
• Preparing effort and cost estimations for custom engineering and modernization projects, CX solutions implementations, customizations, integrations, and support services.
• Developing overall solutions, including high-level designs, technical blueprints, statements of work, and service design for both CX and non-CX domains.
• Contributing to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.
• Supporting marketing and delivery organizations with knowledge transfer and technical requests as and when appropriate.

Conocimientos

Modern architecture patterns

Microservices

Event-driven systems

API-first design

Containerization

CX technologies exposure

Client interactions

Pre-sales experience

Educación

University degree in mathematics, computer science, software development, or information technology

Herramientas

Genesys

NICE

Descripción del empleo

Miratech is seeking a Solution Architect to lead pre-sales, designing scalable, secure software solutions for enterprise clients, focusing on cloud-native architecture and CX enablement.

You will collaborate with sales and delivery teams to shape technical proposals across solution areas, including CX and non-CX domains, and explore AI, automation, and data-driven approaches.

This role offers a remote-friendly, global team with growth opportunities and a strong performance culture.