Remote Patient Recruiter — Bilingual for Clinical Trials

UniTriTeam; Colombia; À distance; COP 178 028 000 - 242 766 000; Plein temps

Résumé du poste

UniTriTeam is seeking a Patient Recruiter for a 3–4 month temporary period with potential for permanent placement. The role is remote with EST hours, requiring English fluency and Spanish-English proficiency, and involves recruiting patients for clinical trials.

Responsibilities include outreach calls, pre-screening, patient education, and data recording in the recruitment system. Salesforce experience and CRM proficiency are highly valued.

Qualifications

• Bachelor's degree in healthcare-related field.
• Minimum 1 year in patient recruitment or clinical research coordination.
• Minimum 2 years of call center experience.
• Bilingual English/Spanish preferred.
• Experience with Salesforce and CRM systems is a strong plus.
• Excellent organizational and time management skills.
• Ability to work independently and meet deadlines.

Responsabilités

• Conduct outreach to potential clinical trial participants via inbound and outbound calls.
• Pre-screen and assess patients for eligibility based on study protocols.
• Educate patients on clinical trial participation, benefits, and expectations.
• Maintain accurate records of all interactions in the recruitment tracking system.
• Collaborate with study teams to ensure timely follow-up and enrollment.
• Use CRM software (HubSpot) and phone systems for communication and tracking.
• Provide culturally sensitive support in both English and Spanish, as needed.
• Target total calls of 70 per day with 5 patients scheduled per day for screening visits.

Connaissances

Clinical Research Experience

Call Center Experience

Bilingual English/Spanish

Salesforce

HubSpot CRM

Formation

Bachelor's degree in healthcare field

Outils

Salesforce

HubSpot

Description du poste

UniTriTeam is seeking a Patient Recruiter for a 3–4 month temporary period with potential for permanent placement. The role is remote with EST hours, requiring English fluency and Spanish-English proficiency, and involves recruiting patients for clinical trials.

Responsibilities include outreach calls, pre-screening, patient education, and data recording in the recruitment system. Salesforce experience and CRM proficiency are highly valued.