Patient Recruiter (PST/EST/CST Timezone)

UniTriTeam; Colombia; Remote; COP 178,028,000 - 242,766,000; Full time

Job summary

UniTriTeam is seeking a Patient Recruiter for a 3–4 month temporary period with potential for permanent placement. The role is remote with EST hours, requiring English fluency and Spanish-English proficiency, and involves recruiting patients for clinical trials.

Responsibilities include outreach calls, pre-screening, patient education, and data recording in the recruitment system. Salesforce experience and CRM proficiency are highly valued.

Qualifications

• Bachelor's degree in healthcare-related field.
• Minimum 1 year in patient recruitment or clinical research coordination.
• Minimum 2 years of call center experience.
• Bilingual English/Spanish preferred.
• Experience with Salesforce and CRM systems is a strong plus.
• Excellent organizational and time management skills.
• Ability to work independently and meet deadlines.

Responsibilities

• Conduct outreach to potential clinical trial participants via inbound and outbound calls.
• Pre-screen and assess patients for eligibility based on study protocols.
• Educate patients on clinical trial participation, benefits, and expectations.
• Maintain accurate records of all interactions in the recruitment tracking system.
• Collaborate with study teams to ensure timely follow-up and enrollment.
• Use CRM software (HubSpot) and phone systems for communication and tracking.
• Provide culturally sensitive support in both English and Spanish, as needed.
• Target total calls of 70 per day with 5 patients scheduled per day for screening visits.

Skills

Clinical Research Experience

Call Center Experience

Bilingual English/Spanish

Salesforce

HubSpot CRM

Education

Bachelor's degree in healthcare field

Tools

Salesforce

HubSpot

Job description

Job Title: Patient Recruiter (Full Time, EST Hours)
Department: Patient Recruitment
Location: Remote (EST Hours)
Employment Type: Full- Time, Temporary for 3-4 months with permanent placement available
Language Requirement: English Required; Spanish-English Preferred

About the Role

UniTriTeam is seeking a motivated and empathetic Patient Recruiter to support one of our clinical research clients in identifying and qualifying patients for participation in clinical trials. This part-time, remote position plays a critical role in advancing medical research and improving patient lives. Working EST hours, you will help ensure patients receive access to cutting-edge treatments while helping research teams meet recruitment goals.

Key Responsibilities

• Conduct outreach to potential clinical trial participants via inbound and outbound calls
• Pre-screen and assess patients for eligibility based on study protocols
• Educate patients on clinical trial participation, benefits, and expectations
• Maintain accurate records of all interactions in the recruitment tracking system
• Collaborate with study teams to ensure timely follow-up and enrollment
• Use CRM software (such as HubSpot) and phone systems for communication and tracking
• Provide culturally sensitive support in both English and Spanish, as needed
• Target total calls of 70 per day with 5 patients scheduled per day for screening visits

What We’re Looking For

• Medical background (Bachelor’s degree in a healthcare-related field such as Nursing, Biology, or similar is acceptable)
• Clinical Research Experience Required, minimum 1-year in patient recruitment setting or clinical research coordinator setting required
• Minimum of 2 years of call center experience, preferably in a medical or clinical setting
• Bilingual (Spanish/English) with strong verbal and written communication skills is preferred
• Experience with SalesForce and virtual call center or phone systems is a strong plus
• Excellent organizational and time management skills
• Ability to work independently and adhere to deadlines
• Passion for advancing medical research and improving patient outcomes

Why Join UniTriTeam

At UniTriTeam, we believe people make the difference. We support teams in the clinical research space by providing global, remote talent that integrates seamlessly into your workflow. You’ll be part of a company that is mission-driven, people-first, and proud to support breakthroughs in medicine.