Remote IT Support & Systems Admin – Security‑Focused

Langford Staffing; Bogotá; Remote; COP 57.954.000 - 69.544.000; Vollzeit

Zusammenfassung

Langford Staffing is seeking an IT Support & Systems Administrator to support more than 100 remote users across several technology-enabled companies.

The role covers employee access, account administration, technical support, phone systems, software permissions, security controls, and IT documentation. It is a hands-on, independent position with availability during Eastern Time business hours and for serious emergencies.

Qualifikationen

• Minimum 3 years in IT support or systems admin.
• Experience supporting 50+ users; 100+ remote users preferred.
• Experience with Google Workspace and Outlook.
• Familiarity with RingCentral and CRM permissions.
• Strong English communication and documentation skills.

Aufgaben

• Create user accounts, credentials, and permissions for new hires.
• Remove access for departing employees promptly.
• Administer Google Workspace, Outlook, RingCentral, Zoho Vault, CRM systems.
• Configure RingCentral users, extensions, routing, and IVR.
• Troubleshoot access, email, software, phone, and connectivity issues.
• Enforce MFA and access-control requirements.
• Maintain IT security procedures and documentation.
• Provide emergency support during security incidents or outages.

Kenntnisse

Remote IT support

Troubleshooting

Security awareness

Documentation

Communication

Ausbildung

IT degree or certification

Tools

Google Workspace

Microsoft Outlook

RingCentral

Zoho Vault

CRM systems

Jobbeschreibung

Langford Staffing is seeking an IT Support & Systems Administrator to support more than 100 remote users across several technology-enabled companies.

The role covers employee access, account administration, technical support, phone systems, software permissions, security controls, and IT documentation. It is a hands-on, independent position with availability during Eastern Time business hours and for serious emergencies.