Remote IT Application Support Engineer - Java/Struts, L2/L3

Softgic; Colombia; Presencial; COP 72.508.429 - 126.889.751; Jornada completa

Descripción de la vacante

Softgic is seeking an IT professional for a remote position specializing in advanced technical support (L2/L3) for corporate applications. The ideal candidate will have 2–3 years of experience, expertise in the Java ecosystem, and strong skills in database management and troubleshooting. Responsibilities include providing technical support, analyzing and resolving application issues, and collaborating with development teams. Join Softgic to enhance application stability and support the software development lifecycle.

Formación

• 2–3 years of experience in development support or similar roles.
• Strong knowledge of the Java ecosystem.
• Ability to troubleshoot complex issues in corporate environments.

Responsabilidades

• Provide advanced technical support (L2/L3) for enterprise applications.
• Analyze, diagnose, and resolve issues related to application development.
• Work with Java technologies and frameworks such as Struts.

Conocimientos

Java ecosystem

Struts framework

Database management

Query optimization

Scripting

Troubleshooting

Relational databases

Descripción del empleo

Softgic is seeking an IT professional for a remote position specializing in advanced technical support (L2/L3) for corporate applications. The ideal candidate will have 2–3 years of experience, expertise in the Java ecosystem, and strong skills in database management and troubleshooting. Responsibilities include providing technical support, analyzing and resolving application issues, and collaborating with development teams. Join Softgic to enhance application stability and support the software development lifecycle.