Remote Healthcare Front Desk Specialist

Rockstar Global Careers; Colombia; Remote; COP 114,580,000 - 190,967,000; Full time

Benefits offered by this job

Remote work

Career development

Stable full-time remote employment

Impactful patient support

Job summary

Rockstar Global Careers is seeking a skilled Front Desk Virtual Assistant to support U.S.-based healthcare practices, delivering a seamless patient experience. This full-time remote role is built for healthcare administrative professionals who excel in fast-paced environments and take pride in keeping clinical operations running smoothly.

You will handle patient intake, scheduling, insurance verification, prior authorizations, EMR data entry, and a broad range of administrative tasks, all from

Qualifications

• 2+ years in medical administrative or front desk support
• Experience with scheduling and appointment coordination
• Familiarity with insurance verification and prior authorizations

Responsibilities

• Answer patient calls and emails professionally and with compassion
• Schedule and manage patient appointments across provider calendars
• Handle rescheduling, cancellations, and waitlist management
• Coordinate telehealth appointments and assist patients with access
• Send appointment reminders and follow up on no-shows
• Maintain EMR data entry and patient records
• Verify insurance and obtain pre-authorizations
• Explain benefits and communicate with insurers clearly

Skills

Medical scheduling

EMR data entry

HIPAA compliance

Patient communication

Remote collaboration

Tools

Prompt

WebPT

Raintree

Google Workspace

Job description

Rockstar Global Careers is seeking a skilled Front Desk Virtual Assistant to support U.S.-based healthcare practices, delivering a seamless patient experience. This full-time remote role is built for healthcare administrative professionals who excel in fast-paced environments and take pride in keeping clinical operations running smoothly.

You will handle patient intake, scheduling, insurance verification, prior authorizations, EMR data entry, and a broad range of administrative tasks, all from